About the position
We are seeking a skilled Systems Analyst with 3–4 years of Tier 3 systems engineering experience to join our enterprise infrastructure team. This position requires deep technical expertise across Microsoft 365, AWS, and Azure (non-negotiable), with strong hands-on experience in virtualization, storage, networking, and system administration. You’ll be responsible for designing, implementing, and maintaining critical infrastructure systems that drive operational efficiency and reliability.
Key Responsibilities
- Deliver Tier 3 technical support and advanced troubleshooting for enterprise infrastructure.
- Design, implement, and manage solutions across Microsoft 365, AWS, and Azure environments.
- Administer and optimize Windows Server environments.
- Manage and maintain Dell storage and backup systems.
- Oversee and support VMware virtualization infrastructure.
- Administer and maintain Cisco UCS server platforms.
- Configure and troubleshoot Cisco routing, switching, and SD-WAN solutions.
- Manage and support Mimecast email security and archiving systems.
- Collaborate with internal teams to assess requirements and deliver scalable, secure solutions.
- Document system architecture, configurations, and standard operating procedures.
- Contribute to infrastructure planning, upgrades, and modernization initiatives.
Experience & Skills
- 3–4 years of experience in Systems Engineering at a Tier 3 level.
- Advanced proficiency in Microsoft 365, AWS, and Azure (essential).
- Strong experience with Dell storage and backup technologies.
- Proficiency in Windows Server administration and optimization.
- Hands-on experience with VMware virtualization.
- Solid understanding of Cisco UCS and enterprise hardware environments.
- Skilled in Cisco routing, switching, and SD-WAN technologies.
- Experience managing Mimecast email security platforms.
- Excellent problem-solving, analytical, and documentation skills.
- Strong communication and collaboration abilities across technical and business teams.
Qualifications
- Matric and relevant industry certifications, such as:
- Microsoft Certified: Azure Administrator / Solutions Architect
- AWS Solutions Architect
- Cisco CCNP
- VMware Certified Professional (VCP)
- Proven experience working in enterprise-scale IT environments.
- Familiarity with ITIL frameworks and service management tools.
Desired Skills:
- M365
- AWS
- Azure
- Windows Server
- VMWare
- Cisco UCS
Desired Qualification Level:
About The Employer:
