Business Analyst
The Focus Group
- R25,000 - R30,000 per month
- Permanent Intermediate position
-
East London
- Posted 21 Jun 2025 by The Focus Group
- Expires in 32 days
-
Job 2614545
About the position
We are seeking a highly skilled and detail-oriented Business Analyst to join our dynamic team in East London. The successful candidate will play a key role in analysing business processes, identifying opportunities for improvement, and implementing solutions to enhance operational efficiency and productivity.
Key Responsibilities
- Conduct in-depth analysis of existing business processes to identify inefficiencies and areas for enhancement.
- Analyse data to detect trends, assess performance, and identify potential risks.
- Collaborate with stakeholders across departments to gather, define, and document business requirements.
- Develop and maintain comprehensive process maps, workflows, and related documentation.
- Recommend and implement process improvements to drive efficiency and effectiveness.
- Partner with cross-functional teams to ensure successful execution of process changes.
- Perform regular process reviews and provide actionable insights for continuous improvement.
- Communicate progress and gather feedback from stakeholders throughout the change process.
- Support user acceptance testing (UAT) and assist with the rollout of new processes and systems.
- Deliver training and ongoing support to end-users on updated processes and tools.
- Stay informed on industry trends and best practices to drive innovation and continuous improvement.
Requirements
- Bachelor’s degree in business administration, Management, or a related field.
- Proven experience as a Business Analyst or in a similar analytical role.
- Strong analytical thinking and problem-solving capabilities.
- Excellent communication and interpersonal skills.
- Proficiency in process mapping and documentation tools.
- Familiarity with project management methodologies.
- Ability to work independently and collaboratively within a team.
- High attention to detail and strong organizational skills, with the ability to manage multiple projects simultaneously.
Desired Skills:
- Business Analytics
- Business Modelling
- Business Process Analysis
- Business Process Development
- Business Processes
- Process Management
- Solving Problems
The Focus Group
About the agency
THE FOCUS GROUP was formed in 1989 and has offices in Johannesburg and Cape Town. We are a full service Human Resource Consulting Company, encompassing Black Empowerment joint venture partner Focus Kamoso, and offering a comprehensive range of integrated recruitment, assessment, employee relations, training and development, HR, employee benefit and payroll management services to a wide range of South African, African and international business organisations.
Our commitment is to enter into a partnership with you, the Client, which adds value to your business and profit to your bottom line, by tailoring solutions that assist you to
• Source, assess and select the best possible human resources.
• Design and implement competency based training programmes, which ensure that your employees are capable of delivering the service excellence that your clients demand, and the competitive edge which you seek to maintain.
• Create a business environment in which you manage change to your advantage and an organisational climate that allows your team to perform to its maximum potential.
• Design employee benefit and remuneration structures which ensure that your people take ownership of your business and which protect you against losing your most valuable resource to your competition.
• Implement an employee relations framework that promotes workplace harmony and minimises the occurrence of disruptive legal disputes.
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