About the position
Responsibilities:
Develop business requirement specifications through well facilitated discussions and interviews with relevant stakeholders User support including trouble shoo ng errors
Experience in creang workfows and the deployments of workfows
Document exisng business processes and develop and document new business processes Develop funconal and technical specifcaon documentaon
Primary interface between business representaves and technical resources for the development or implementaon of business applicaons
Workshop or hold JAD sessions to gather requirements and drive workshops when necessary Liaise with relevant stakeholder management to priorize project deliverables
Transfer of “care, custody and control” of new processes and applications to the business owners, including user training and support Effective coordination of the projects and their inter-dependencies and any risks and any other issues that may arise. This includes meline and milestone management
Continuously identify and implement incremental improvements to current processes, independent of larger project deliverables Effective stakeholder management - Keep management, users and developers informed of progress through effective communication and management of expectations
Minimum requirements:
A relevant tertiary qualification is essential – National Diploma/Bachelor’s Degree etc.
3+ years’ experience as a Jira Analyst
Jira soware experience
Must have Financial Services Experience
Investment Management or LISP plaorm experience benefcial
Basic SQL and programming skills will be an advantage
Agile/SCRUM, Jira and PI Planning knowledge
Strong communicaon skills including verbal, wrien and listening skills
Proven stakeholder management capability
Use Case skills (Create and develop)
Able to compile process and data fow diagrams and Context diagrams
Must have creave skills in providing possible soluons to business requirements
Skills / Competencies:
Policy, Product
Skills / Competencies:
Policy, Product Systems knowledge
Process Soluons orientated
Communicaon skills (verbal and wrien)
Management Skills
Interpersonal skills
Resilience
Must be able to work under pressure
Goal and deadline driven
Understanding of the enty relaonships within a database and how the various system integrates with each other in an environment Analycal thinker with problem solving skills
Desired Skills:
- Time Management
- Critical Thinking
- Spreadsheet software
- Judgment and Decision Making
- Active Listening
- Tax preparation software
- Accounting Software
