Search thousands of fresh jobs

×
This job is expired
Integration Resourcing

IT Support Technician

Integration Resourcing

  • R25,000 - R30,000 per month
  • Permanent Specialist position
  • Century City
  • Posted 25 Apr 2025 by Integration Resourcing
  • Expires in 34 days
  • Job 2608786
Apply Now

About the position

IT Support Engineer

Our Client is involved in the global travel industry. They are looking for an experienced, enthusiastic, and proactive IT Support Engineer to join their global team.
Based at their offices in Century City, this role will primarily focus on ensuring the smooth operation of local IT infrastructure and supporting broader IT initiatives across the organisation.
You will be responsible for maintaining and securing the local environment, supporting around 10 users on-site, and contributing remotely to IT operations in the United Kingdom. This role requires someone who is a self-starter, passionate about technology, proactive in identifying improvements, and committed to delivering excellent support.
Key Responsibilities

  • Provide 2nd and 3rd line support for the South Africa office and remotely assist the wider business
  • Maintain and manage all local IT infrastructure including:
    o Firewalls (WatchGuard)
    o Network switches (Aruba)
    o Routers and wireless infrastructure
    o VMware servers and on-premises hardware
  • Ensure local systems remain secure by:
    o Applying security patches and firmware updates
    o Managing vulnerability scans and remediations
    o Monitoring system logs and identifying potential security issues
  • Perform regular checks to ensure uptime and availability of critical systems
  • Act as hands-on support for user devices (laptops, desktops, printers)
  • Proactively identify and suggest improvements to systems, networks, and processes
  • Document systems, procedures, and changes clearly and accurately
  • Collaborate closely with the UK-based technical team on project work, upgrades, and new implementations
  • Manage local IT inventory and assist with procurement planning
  • Ensure compliance with company security policies and procedures
  • On call for out of hours / weekend support
    Skills & Experience Required
  • Minimum 3-5 years of experience in a 2nd or 3rd line IT support role
  • Strong experience supporting and managing:
    o Firewalls (preferably WatchGuard)
    o Managed network switches (Aruba or similar)
    o VMware virtualised environments
    o Windows Server operating systems
  • Good working knowledge of networking fundamentals (VLANs, VPNs, DNS, DHCP)
  • Understanding of IT security best practices and basic vulnerability management
  • Strong troubleshooting and root cause analysis skills
  • Ability to work independently and manage time effectively
  • Proactive approach to finding and delivering improvements
  • Clear, professional communication skills (both written and verbal)
  • Ability to build technical documentation
  • Experience supporting Microsoft 365 and Azure environments
  • Experience with endpoint protection and patch management tools
  • Scripting or automation skills (PowerShell or equivalent)
  • IT certifications such as CompTIA Network+, Security+, VMware VCP, or similar
  • Previous experience in a multi-site, international business would be a bonus

Desired Skills:

  • Network Support
  • Desktop PC
  • Hardware troubleshooting
  • Remote support
  • PC installation
  • PC Support
  • Hardware Installation
  • Desktop Computers
  • Microsoft365
  • patching
  • IT security

About The Employer:

Our Client is involved in the global travel industry.

Apply Now

Integration Resourcing

About the agency

You have been using Traditional Recruitment for years and are accustomed to it, but is this method really producing the results you need within your very tight recruitment budget…? The thought of trying something new is often daunting, but when the opposition keeps snapping up limited available talent, it calls for a different approach. “What are they doing that I should be doing”, you may ask yourself. Let us assist you, we know what works! We will effortlessly integrate all your recruitment process, efficiently and professionally: Managing a detailed Research and Search process Strategising and implementing your on-line, print and social media recruitment advertising Preparation and facilitation of the interview process Handling the administrative back-end, such as response management, verification checking, reference checking and all candidate liaison We will tailor-make your recruitment process, ensuring the most effective and efficient methodology is utilised for each position. Company and Personal background: Integration Resourcing is a Recruitment and Resourcing organisation based in Cape Town. The organisation was established by Fiona Arenhold in 1987 and for the past 30 years has successfully assisted numerous companies, both within South Africa, on the African continent and the Middle East with recruiting staff at all levels. We are specialists in attracting talent through networking, head-hunting, research, press advertising, on-line advertising options, social media and other innovative methods. We attract talent within scarce skills areas, for individual appointments as well volume recruitment (graduate recruitment, store openings, new divisions, etc.). Beyond attracting talent, our screening process is highly detailed ensuring that you are presented with choice candidates that are 100% matched to your needs Integration Resourcing has been involved in executive and managerial recruitment and selection processes over the past 15 years. Assignments completed in the last 3 years include: • CEO’s: Cape Town Tourism; Cape Town WDC2014; WOSA (Wines of South Africa), CTICC, Knysna Tourism, South African Heritage Resources Agency (SAHRA), Elkanah School, Communicare, Two Oceans Marathon, Table Mountain Aerial Cableway, Granor Passi, Coega Dairy • HR Director : Johnson & Johnson; Cape Sawmills; Lonrho, ABV Brands • Learning & Development Executive: CIPLA • Operations Director: Century City Convention Centre & Hotel, Sasko; Luxottica, Capfin, Coega Dairy, MTO Forestry • General Manager: Heinz Foods, Oceana, Nal’ibali • Programme Managers: Open Society Foundation, ELMA Foundation, Nal’ibali • Legal Advisor: Pioneer Foods • Production Executive: KKI; Allwear, MARS Foods, Edward Snell, Freddy Hirsch • Technical Manager: Freddy Hirsch • Country Manager: Skynet • CFO: CT WDC 2014, C&CI (Tanzania), MTO Forestry, Abagold • NGO Sector: DG Murray Trust, Ilifa Labantwana, Medecins sans Frontiers, Embrace, All the above assignments involved a combination of headhunting and conventional recruitment (advertising etc) processes. In addition, the complex stakeholder environments with some of the roles required high levels of integrity, independence and confidentiality to be maintained. Assignments completed in recently, ie CTICC, Cape Town Tourism, CT World Design Capital 2014, and Wines of South Africa involved facilitating the interview and assessment process with Boards, where Board members were part of the interviewing and decision making process.

Receive a daily digest of all new jobs matching this job. Your information is safe with us and you can cancel any time.

Expires in 33 days

Email me jobs similar to: IT Support Technician

Receive a daily digest of all new jobs matching this job: Senior IT Auditor. Your information is safe with us and you can cancel at any time.