IT Support Technician

About the position

Qualification and Experience requirements:

• Appropriate qualification in ICT NQF6 plus 3 years of experience Or
• Grade 12 plus A+, N+ and MCSA or equivalent with at least 5+ years of experience
• Driver's license and must be willing to travel

Required skills and knowledge

• Basic server support (Active Directory, DNS, DHCP,)
• Solid networking knowledge (TCP/IP, ISO network layers)
• Office 365 knowledge / MS Office
• Exchange Mail
• Routing knowledge
• Wireless network experience
• End user support including application / systems support
• Desktop/Laptop Support
• Understanding of IT security
• Understanding of systems analysis and front-end systems troubleshooting
• Understanding of user acceptance testing in systems development processes.

Desired Skills:

• CompTIA A+
• CompTIA N+
• MCSA
• Active directory
• TCP
• 365
• routing
• end user support

Desired Work Experience:

• 5 to 10 years

Desired Qualification Level:

• Diploma