IT Support Technician at Red Ember Recruitment (PTY) Ltd

About the position

Red Ember Recruitment is seeking a reliable and proactive full-time on-site IT Support Technician to join our client. The ideal candidate will be responsible for maintaining, troubleshooting, and supporting both hardware and software systems.


RequirementsKey Responsibilities:

• Provide technical support to staff for hardware, software, networking, and system issues
  
• Install, configure, and maintain desktop computers, laptops, printers, cellphones and other peripherals
  
• Troubleshoot and resolve issues with operating systems, applications (e.g. Microsoft Office), and network connectivity
  
• Perform regular maintenance and updates to systems and software
  
• Set up new user accounts, email addresses, and access permissions
  
• Assist in managing inventory of IT assets and procurement of hardware/software when required
  

Requirements:

• 3+ years IT support experience (hardware & software)
  
• Proficient in Windows, Microsoft Office & basic networking
  
• Able to troubleshoot hardware/software issues
  
• Familiar with auction platforms & CRM systems (advantageous)
  
• Professional, well-spoken & detail-oriented
  
• Service-driven, independent & reliable
  

Experience:

• Minimum 3 years in a similar role
  Own Transport & Driver's License – Required
  Salary: Dependent on experience – Negotiable
  Work Hours: Monday – Friday, 08:00 – 16:30
• Standby on Saturdays - if staff are working and there are problems.
  

Desired Skills:

• IT Support
• Hardware
• Software
• CRM Systems

Desired Qualification Level:

• Diploma

About The Employer:

We are passionate professionals driven to provide Payroll and HR solutions that deliver true business value to your organisation. 
Our proven track record and expertise will enable you to maximise your return on investment on any Sage Payroll & HR implementation. 

Partner with a Talent Team that suits your customised needs. Recruiting top talent is a powerful and reliable foundation of strength in any business. When partnered with the best recruitment team, it’s an opportunity for long-term growth, and can bring companies a competitive advantage in their industry. 

Red Ember Technology is a Certified Sage Platinum Business Partner, here to support any Sage client with the extra value-added services to complement and support their Sage products. 
The Red Ember Recruitment team has combined Payroll, HR and Finance industry-specific experience, customised to the Sage products, as well as vast experience supporting various other products and industries. 
Red Ember Recruitment can assist on any level of recruitment, from Interns to Executive placements, bulk recruitment, response handling, or specialised headhunting.