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DCV Sabenza IT and Recruitment

IT Service Delivery Manager

DCV Sabenza IT and Recruitment

  • Undisclosed
  • Permanent Senior position
  • Centurion
  • Posted 23 Mar 2024 by DCV Sabenza IT and Recruitment
  • Job 2558146
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About the position

Join Our Team: IT Service Delivery Maestro Extraordinaire.

Are you ready to shake up the financial services and insurance industry with your unparalleled IT Service Delivery Management skills?

Do you dream of leading a dynamic team towards excellence while setting new standards in customer satisfaction? If you've got the groove and the moves, we want YOU to be our IT Service Delivery Maestro!

Ready to Take the Stage?
If you're ready to unleash your full potential and lead the charge towards a brighter, bolder future in financial services and insurance, then we want to hear from you! Dust off your resume, polish up your cover letter, and hit that apply button - your next adventure awaits!

Debriefing:
At our Company, we're not just about numbers and policies - we're about revolutionizing the way financial services and insurance are delivered. We pride ourselves on innovation, excellence, and a commitment to exceeding expectations at every turn. With our finger on the pulse of the industry, we're ready to disrupt the status quo, and we need your expertise to make it happen!

What You Bring to the Table (Requirements):

  • Leading industry certification in IT Service Delivery Management? Check!
  • ITIL v4 Foundation and Intermediate certifications? Double check!
  • 5 years' experience working in an ITIL service delivery environment? Triple check!
  • 5 years' experience managing service desk operations? Checkmate!
  • 5 years' experience in managing and setting up SLAs? Absolutely!
  • 5 years' experience working as an IT Service Delivery Lead/Manager/specialist? You bet!
  • 8 years+ general ICT experience with a proficient understanding of IT processes? You're our MVP!

Your Mission, Should You Choose to Accept It:
As our IT Service Delivery Maestro, you'll be the conductor of our symphony of service excellence. From orchestrating seamless service desk operations to fine-tuning our SLAs for maximum impact, you'll be the driving force behind our commitment to unparalleled customer satisfaction. With your visionary leadership and unparalleled expertise, you'll lead our team to new heights, setting the gold standard for service delivery in the financial services and insurance industry.

Desired Skills:

  • ITIL v4
  • Service Level Management
  • Service Delivery
  • ITIL management

DCV Sabenza IT and Recruitment

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About the agency

Dedicated to the recruitment of IT professionals Sabenza iT is a South African registered business focusing on Finance, Engineering, SAP and general iT recruitment. We have over 18 years' experience in recruiting in South Africa, Australia, Europe, South America and Asia and have worked with a number of large companies offering the best service. We at Sabenza iT understands the changing market and we mold our services around each of our client's needs to offer a personal service. Sabenza iT has forged strong relationships with both Clients and Consultants by ensuring both parties get the most out of every placement. Our Head Office is based in South Africa and we have a satellite office in the UK so that we can keep in contact with expats who may consider returning to South Africa and so that we can offer our services globally for Consultants looking to go to South Africa and Consultants who are looking for opportunities abroad. We at Sabenza recognize the difference it makes to maintain good client relationships and we are keeping our client base niche and manageable in order to give the best service possible. We have gained a good reputation in the market place and have built a very large network and database of consultants that we draw from for each role. We are able to send applications within 24 hours of receiving a role profile or spec. We use one of the best Database software tools available to keep our database up to date and very fast to search. Sabenza iT does not only use job-sites, we headhunt and we use our network to find our clients the right Candidates. We have a strong Facebook presence and we have over 12,000 LinkedIn connections. For further information, please visit our website www.sabenzait.co.za or call me at any time on Tel: 0330040131.

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Job expired on 2024/03/31

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