IT Sales Administrator

About the position

We currently have an exciting opportunity for a Junior IT Sales Administrator who will be proving procurement services and support to our clients.

We provide ICT solutions, services and support to clients in the SME sector and we also provide these clients with procurement services for IT hardware and software.
You will be dealing with all inbound sales queries (telephonic and email) while liaising with suppliers to negotiate the best deal and the best solution based on the request.

The ideal candidate will be able to understand the "IT language" to work with our staff and clients while building quotes and invoices. This can include, Computers, Servers, Networking devices and Microsoft licensing and products. You will be dealing with licensing renewals and for this you need to be able to stay organized and be proactive.

We are looking for someone that is well spoken, well presented, and thrive in a professional environement. Having a passion for IT will certainly help! You will need to build good relationships with both our clients as well we our suppliers to ensure we keep both happy while meeting tight deadlines.

Job Requirements & Specification:

• You must be able to use MS Office and Excel formulas
• You need to be very comfortable working with Quickbooks or Pastel
• A IT background to understand the "IT language"
• A friendly and positive approach
• Good understanding of all Microsoft products and licensing
• Understanding software solutions such as Office 365 and Mimecast is a plus
• You need to be aware of different computer brands such as Dell and HP
• Understanding networking devices and what they do, such as switches, WiFi, firewalls and PABX/VoIP
• Ability to maintain accounts for clients
• Identify upselling opportunity

Desired Skills:

• Quickbooks
• Sales Administration
• Processing Of Orders
• Excel
• Arranging deliveries

Desired Work Experience:

• 2 to 5 years

Desired Qualification Level:

• Certificate