About the position
Overall Purpose of the Job
Purpose Statement
This role, like all others in the group, must prioritise “making every guest a returning and referring guest”.
Oversees the end-to-end planning, execution, and delivery of strategic IT projects and programmes across the organisation. Responsible for the successful implementation of complex initiatives such as ERP, POS, and PMS deployments, cloud migrations, cybersecurity enhancements, and digital transformation efforts. Ensures all projects are delivered on time, within budget, and to the highest quality standards—driving operational efficiency and elevating the guest experience.
Applies best-practice project management methodologies (Agile, Waterfall, or Hybrid) to align project execution with business goals, timelines, budgets, and compliance requirements. Develops and maintains strategic roadmaps that support long-term organisational objectives. Acts as the central point of contact for all project-related communications, effectively bridging the gap between technical teams and business stakeholders.
Education (Formal Qualification Required)
Minimum
Grade 12.
Bachelor’s degree in information technology, Computer Science, Engineering, or related field.
PMP (Project Management Professional).
Computer literacy is essential particularly with a proficiency in Microsoft Office Suite.
Certifications
PRINCE2/AgilePM/Scrum Master.
ITIL Foundation – Preferred.
Experience (Minimum Experience Required - Number of years)
Minimum
(Years)
IT project management in a medium to large enterprise.
10-15 years
Demonstrated success in managing multi-million-dollar IT initiatives.
N/A
Advantageous
(Years)
Hospitality technology experience.
3-5 years
Overall Purpose of the Job
Purpose Statement
This role, like all others in the group, must prioritise “making every guest a returning and referring guest”.
Oversees the end-to-end planning, execution, and delivery of strategic IT projects and programmes across the organisation. Responsible for the successful implementation of complex initiatives such as ERP, POS, and PMS deployments, cloud migrations, cybersecurity enhancements, and digital transformation efforts. Ensures all projects are delivered on time, within budget, and to the highest quality standards—driving operational efficiency and elevating the guest experience.
Applies best-practice project management methodologies (Agile, Waterfall, or Hybrid) to align project execution with business goals, timelines, budgets, and compliance requirements. Develops and maintains strategic roadmaps that support long-term organisational objectives. Acts as the central point of contact for all project-related communications, effectively bridging the gap between technical teams and business stakeholders.
Education (Formal Qualification Required)
Minimum
Grade 12.
Bachelor’s degree in information technology, Computer Science, Engineering, or related field.
PMP (Project Management Professional).
Computer literacy is essential particularly with a proficiency in Microsoft Office Suite.
Certifications
PRINCE2/AgilePM/Scrum Master.
ITIL Foundation – Preferred.
Experience (Minimum Experience Required - Number of years)
Minimum
(Years)
IT project management in a medium to large enterprise.
10-15 years
Demonstrated success in managing multi-million-dollar IT initiatives.
N/A
Advantageous
(Years)
Hospitality technology experience.
3-5 years
Desired Skills:
- Agile
- srum master
- Prince
- Hospitality
- ITIL
- PMP
