About the position
We are looking for a person who will be able to fulfill the following requirements: Bachelors Degree in Computer science or Info systems required
- Manage and lead the IT Infrastructure / Support staff handling tasks such as recruitment, supervision, development and performance evaluations.o Ensure the company's IT infrastructure and systems are diligently managed and maintained by the IT Infrastructure/ Support team.
- Develop and maintain relationships with service providers and vendors, ensuring adherence to service level agreements.
- Develop and implement the IT Operations Plans to enhance operational efficiency by assessing current processes and identifying areas for enhancement, integrating best practices to streamline IT Operations, bolster network security, fortify the Service Desk and refine IT systems.
- Maintain and enhance the disaster recovery plan to safeguard the company's ability to recover from IT-related disruptions, ensuring business continuity and resilience.
- IT Infrastructure and Security Managemento Direct the management of the company's IT Infrastructure, which encompasses servers, data centres, enterprise storage devices, virtual and cloud platforms, among others. o Ensure the IT Infrastructure's availability, scalability and security. o Monitor network configurations and ensure accurate documentation of network diagrams, asset inventory and configurations to facilitate seamless operations and swift troubleshooting.o Implement and enforce security measures, including firewalls, encryption protocols, endpoint protection solutions, intrusion detection systems and more.
- Incident and problem management oversight o Take charge of incident response and troubleshooting procedures in the event of network outages or performance degradation, ensuring timely resolution and maintaining clear communication with relevant stakeholders throughout the process.
Desired Skills:
- Planning & Organising
- Team Leading
- Analytic
- Technology
Desired Work Experience:
- 1 to 2 years Financial Advisory & Consulting Service
- 5 to 10 years Infrastructure / Operations Consulting
Desired Qualification Level:
- Degree
About The Employer:
The entrepreneur's financier, empowering small and medium enterprises (SMEs) through tailor-made financing solutions, mentorship, technical assistance, and affordable business premises. We believe that entrepreneurship is one of the most aspirational and inspirational human endeavors. As we pursue our goal to be a world class value adding SME investor, we recognise that our people make the difference with their skills, knowledge, and passion for what we do. Diversity and inclusivity are therefore central to our values and deeply embedded in our purpose to empower entrepreneurs to build sustainable businesses
