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DCV Sabenza IT and Recruitment

IT Operations Engineer (TTD) at Sabenza IT & Recruitment

DCV Sabenza IT and Recruitment

  • R1.00 - R2.00 per hour
  • Contract Senior position
  • Pretoria
  • Posted 04 Aug 2026 by DCV Sabenza IT and Recruitment
  • Expires in 30 days
  • Job 2643425 - Ref 878000022642497
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About the position

Are you the person everyone calls when production goes down? Do you thrive on solving complex technical challenges, digging through logs, analyzing APIs and keeping enterprise systems running at peak performance? If you enjoy troubleshooting, automation and collaborating with global teams, this opportunity is for you.


We're looking for a Senior Operations Engineer to join a high-performing technology team responsible for supporting business-critical enterprise applications used across multiple markets. You'll be at the heart of ensuring stability, performance and continuous improvement while working with cutting-edge technologies in a fast-paced Agile environment.




RequirementsBehavioral Competencies

  • Analytical troubleshooting
  • Customer support
  • Structured communication
  • Service ownership
  • Cross-functional collaboration
IT Service Management


  • Incident, Problem and Change Management
  • Major Incident and Escalation Management
  • ITIL principles
Application Support & Troubleshooting


  • Java enterprise application support
  • JVM monitoring and analysis
  • Application log analysis, exception handling and stack trace interpretation
  • Incident investigation and production issue resolution
  • Root Cause Analysis (RCA)
APIs & Integration Support


  • REST API troubleshooting
  • JSON payload analysis and validation
  • Web services support and diagnostics
  • Integration monitoring and troubleshooting
  • Message processing, reconciliation and retry management
Infrastructure & Platform Support


  • SQL querying and database validation
  • Networking fundamentals (DNS, HTTPS, Firewalls, Load Balancers)
  • Authentication technologies (SSO, LDAP, Active Directory)
Monitoring & Observability


  • Grafana dashboard monitoring
  • Loki log querying
  • Service health monitoring
  • SLA tracking and performance analysis
  • Transaction tracing
Which qualifications/experience do we need for the role?


  • IT Degree or Diploma / equivalent working experience.
  • 5 to 10+ years application support experience in enterprise environments.
  •  Experience supporting Java applications, production systems, integration, SQL databases and monitoring platforms such as Grafana and Loki.
  • Automotive, dealer management or financial services experience is advantageous.
  • ITIL Foundation / other relevant certification advantageous.

Benefits
  • Cutting edge global IT system landscape and processes
  • Flexible working of 1960 hours in a 12-month period
  • High Work-Life balance
  • Remote / On-site work location flexibility
  • Highly motivating, energetic, and fast-paced working environment
  • Modern, state-of-the-art offices
  • Dynamic Global Team collaboration
  • Application of the Agile Working Model Methodology


Desired Skills:

  • Java applications
  • SQL Databases
  • Grafana
  • Loki
  • ITIL
  • APIs & Integration support.

Desired Qualification Level:

  • Degree

About The Employer:


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DCV Sabenza IT and Recruitment

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About the agency

Dedicated to the recruitment of IT professionals Sabenza iT is a South African registered business focusing on Finance, Engineering, SAP and general iT recruitment. We have over 18 years' experience in recruiting in South Africa, Australia, Europe, South America and Asia and have worked with a number of large companies offering the best service. We at Sabenza iT understands the changing market and we mold our services around each of our client's needs to offer a personal service. Sabenza iT has forged strong relationships with both Clients and Consultants by ensuring both parties get the most out of every placement. Our Head Office is based in South Africa and we have a satellite office in the UK so that we can keep in contact with expats who may consider returning to South Africa and so that we can offer our services globally for Consultants looking to go to South Africa and Consultants who are looking for opportunities abroad. We at Sabenza recognize the difference it makes to maintain good client relationships and we are keeping our client base niche and manageable in order to give the best service possible. We have gained a good reputation in the market place and have built a very large network and database of consultants that we draw from for each role. We are able to send applications within 24 hours of receiving a role profile or spec. We use one of the best Database software tools available to keep our database up to date and very fast to search. Sabenza iT does not only use job-sites, we headhunt and we use our network to find our clients the right Candidates. We have a strong Facebook presence and we have over 12,000 LinkedIn connections. For further information, please visit our website www.sabenzait.co.za or call me at any time on Tel: 0330040131.

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