About the position
About our client:
Our client is a vendor-neutral and agnostic provider of technology services to businesses of all sizes. They partner with their customers to deliver innovative technology solutions that solve business needs and drive efficiency, profitability, and effectiveness. Their end-to-end offering spans cybersecurity, managed services, and cloud services. They prioritise their clients' needs, listen actively, and craft solutions that deliver value and savings through technology.
What you will be doing:
- Designing, implementing, and troubleshooting Local Area Networks (LANs), Wide Area Networks (WANs), Wi-Fi infrastructure, and related connectivity. Maintaining network stability and uptime.
- Serving as the primary point of contact for network-related issues. Diagnosing and remediating outages and performance bottlenecks to minimize disruption.
- Assisting with the management of Office 365, including user accounts, security configurations, and applications such as Exchange, SharePoint, and Teams. Providing user support and guidance on effective utilisation.
- Configuring, managing, and troubleshooting the IP phone system to guarantee reliable call connectivity.
- Deploying and managing security protocols to safeguard sensitive data and mitigate potential cyber threats.
- Creating and maintaining detailed documentation, including network diagrams and procedural instructions, to facilitate knowledge sharing and expedite troubleshooting.
- Engaging with system administrators and help desk staff to ensure seamless IT operations and project execution. Providing technical expertise and support as needed.
What our client is looking for:
- A relevant tertiary qualification would be beneficial (Computer Science, IT, etc.)
- Relevant certifications (CCNA, Network+, Microsoft 365, etc.)
- 3+ years of networking experience.
- Strong knowledge of network protocols (TCP/IP, DNS, DHCP) and technologies.
- Solid understanding of network security (firewalls, VPNs).
- Familiarity with network monitoring tools.
- Experience with operating systems (Windows Server, Linux).
- Experience with IP telephone systems (e.g., Cisco, Avaya).
- Cloud networking experience.
- Proficiency in Office 365 administration (Exchange Online, SharePoint Online, Teams).
- Excellent problem-solving and communication skills.
Job ID:
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Desired Skills:
