About the position
A leading professional legal practice in Pretoria East is seeking a hands-on, solutions-driven IT Manager to own infrastructure, systems, and day-to-day technology operations. If you enjoy being close to the tools while guiding strategy, this role is for you.
Key Responsibilities
- Infrastructure & Systems: Manage servers, endpoints, networks, and software; drive performance, uptime, backups, and DR.
- Cybersecurity & Compliance: Implement firewalls, antivirus, and data-protection controls; conduct risk assessments and audits; ensure POPIA compliance.
- Applications: Support practice management systems (e.g., LexisConvey, AJS, GhostPractice—or willingness to learn); oversee updates, troubleshooting, and optimisation of business apps.
- User Support: Provide daily helpdesk leadership and hands-on support to attorneys and staff; train users on best practices.
- Vendors & Assets: Manage third-party providers, SLAs, procurement, and lifecycle planning for IT assets.
- Strategy & Governance: Recommend upgrades, cost-effective improvements, and maintain IT policies and procedures.
Requirements
- Education: Diploma or Degree in IT/Computer Science (or related).
- Experience: 4+ years as an IT Manager or Senior IT Support Technician; experience in legal/accounting/professional services firm required.
- Technical Skills: Windows Server & Active Directory, Networking (LAN/WAN/Wi-Fi), Microsoft 365 administration, backup/DR, firewalls/cybersecurity tools. Experience with legal practice software is a plus.
- Soft Skills: Strong problem-solving, excellent communication, high attention to detail, and the ability to work independently and under pressure with professionalism and integrity.
Why Join
- Influence technology decisions and standards.
- Blend strategic planning with hands-on impact.
- Work within a collaborative, professional environment in Pretoria East.
Remuneration
The offer will be market related in line with your qualifications, skills, and experience. The role offers up to R35 000 per month for candidates who require minimal additional training or oversight.
Desired Skills:
- it infrastructure
- networking
- software
- cybersecurity
- compliance
- systems support
- user support
