IT Infrastructure Support Officer
HC Recruit
- R Undisclosed
- Permanent Intermediate position
-
Durban (Durban CBD)
- Posted 14 May 2026 by HC Recruit
- Expires in 29 days
-
Job 2638845 - Ref DBN000289
About the position
DBN000289 - IT Infrastructure Support Officer - Durban
Purpose of the Job:
Provide reliable IT infrastructure and end-user support by maintaining stable systems, resolving technical issues and supporting business continuity.
Required Qualifications:
- Matric
- CompTIA A+, Network+, Server+ or Microsoft Certification will be advantageous.
- 3+ years’ technical experience supporting Microsoft Server environments, Desktops & Networking.
Technical Competencies & Experience:
- Resolve helpdesk incidents and service requests within agreed timelines.
- Provide first- and second-line IT support for hardware, software, and workplace technology.
- Maintain and repair hardware.
- Perform network testing and preventative maintenance.
- Support antivirus, backup, and disaster recovery systems.
- Maintain accurate infrastructure documentation and follow change management procedures.
- Conduct routine infrastructure health checks.
Behavioral Competencies:
- Strong customer service and user support skills.
- Good problem-solving and analytical abilities.
- Communication and organizational skills.
- Able to work well under pressure and meet deadlines.
- Detail-oriented.
Please Note - Should you not hear back from us within the next 2 weeks, please consider your application as unsuccessful.
Desired Skills:
- IT infrastructure
- User Support
- Windows
HC Recruit
About the agency
Hewitt Colenbrander Recruitment was launched in March 2006 and specialises in recruiting and headhunting for companies needing to fill financial, managerial or IT positions in a variety of industries. The directors of the company are Brian Hewitt and Steve Colenbrander.
Brian Hewitt is a B.Sc. Agric (University of Natal) and MBA (University of Cape Town) graduate with managerial experience in the agribusiness, banking and hospitality industry having worked in Zimbabwe and South Africa.
Steve Colenbrander is a B.Com (University of Natal) graduate and founded Colenbrander Incorporated which has grown into a sizeable and well respected Pietermaritzburg accounting firm with clients situated all over KZN.
A critical success factor for business is to employ the right people. Incorrect placements inhibit organisational productivity and can lead to conflict in the work place. Achieving a 'best fit' between company, position and employee are therefore vital for employer and employee alike.
We aim to do this, by understanding our clients - their culture, structure, systems and strategy. We also endeavour to understand the external business environment in which our clients operate. This makes achieving 'best fit' more probable.
Understanding our candidates will be achieved by researching their backgrounds, interviewing them and knowing their aspirations. Where necessary, we will use psychometric profiling. We will then target the organisation and position to which we feel they are best suited.
A 'best fit' between client and candidate, will enable us to add long term value to our clients in a mutually beneficial business partnership.
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