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IT Empowerment Consulting

IT Field Technician

IT Empowerment Consulting

  • R Undisclosed
  • Contract Junior position
  • Houghton Estate
  • Posted 04 Jun 2025 by IT Empowerment Consulting
  • Expires in 32 days
  • Job 2597140 - Ref PTA000028

About the position

To provide End User Technical Support for users of Clients. Manage, maintain, and repair IT systems. To maintain the company’s computer services and equipment. Build partner relationships with client.
Build partner relationships and gaining user trust as a trusted IT advisor.
Key Performance Area

  • Ensure that contracted customer Service Level Agreements are met (resolved)
  • Hardware and Software installations and maintenance
  • Plan for, and executes service activities on installed machines, including assisting with installations, discontinuance and repairs.
  • Minimise assigned equipment downtime to optimise system performance.
  • Performs self-sufficient diagnosis
  • Migration Office 365

Qualifications: 

  • Matric; Technical Support NQF Level 4
  • CompTIA A+
  • CompTIA N+
  • ITIL Foundation Certification
  • Microsoft Azure Fundamentals – AZ900
  • Microsoft Office 365 Fundamentals – MS900
  • MTA: Windows Operating System Fundamentals (Windows 10)
  • Microsoft 365 Certified: Modern Desktop Administrator Associate

Years of Experience:

  • 2 - 4 years of Technical Support with an emphasis in MS Operating Systems, MS Office or Office 365 and Office Applications

Desired Skills:

  • 365
  • Azure
  • Windows

IT Empowerment Consulting

About the agency

ITEC is headed up by Ms Sandy Kleinhans. Sandy has been working in the IT consulting environment for the past 15 years. She is a well respected HR and ICT professional who has been supplying professional services to the top 500 companies within the South African economy IT Empowerment Consulting group is a new generation, Black Empowerment Company in the ICT sector with the ability to add value in the physical and digital world. It advises clients on business and strategic information and communication strategy, performance improvement as well as takes responsibility for the management of the projects to ensure that all the agreed objectives are met. IT Empowerment Consulting forms strategic partnerships with their clients and in doing so, measure their success on the success achieved by the client.

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Expires in 32 days

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