IT Field Technician
IT Empowerment Consulting
- R Undisclosed
- Contract Junior position
-
Cape Town
- Posted 24 Jul 2026 by IT Empowerment Consulting
- Expires in 34 days
-
Job 2597140 - Ref PTA000028
About the position
To provide End User Technical Support for users of Clients. Manage, maintain, and repair IT systems. To maintain the company’s computer services and equipment. Build partner relationships with client.
Build partner relationships and gaining user trust as a trusted IT advisor.
Key Performance Area
- Ensure that contracted customer Service Level Agreements are met (resolved)
- Hardware and Software installations and maintenance
- Plan for, and executes service activities on installed machines, including assisting with installations, discontinuance and repairs.
- Minimise assigned equipment downtime to optimise system performance.
- Performs self-sufficient diagnosis
- Migration Office 365
Qualifications:
- Matric; Technical Support NQF Level 4
- CompTIA A+
- CompTIA N+
- ITIL Foundation Certification
- Microsoft Azure Fundamentals – AZ900
- Microsoft Office 365 Fundamentals – MS900
- MTA: Windows Operating System Fundamentals (Windows 10)
- Microsoft 365 Certified: Modern Desktop Administrator Associate
Years of Experience:
- 2 - 4 years of Technical Support with an emphasis in MS Operating Systems, MS Office or Office 365 and Office Applications
Desired Skills:
IT Empowerment Consulting
About the agency
IT Empowerment Consulting (part of the IT Empowerment Group of Companies) is an ICT and other Services Provider with over 30 years of experience. Our strength lies in providing innovative, client-centric solutions across the ICT Spectrum through specialized service offerings, including bespoke project delivery, resource augmentation and strategic consulting.
As a 75,5 % woman-owned, B-BBEE Level 2 Contributor, we are proudly South African and deeply committed to transformation and empowerment. We operate as a strategic partner with our clients, assuming full responsibility for the successful execution of all engagements and measuring our success by the impact we deliver.
Service Offerings:
1. Individual Add-on Capacity / Contracting
2. Permanent Placements
3. Background Screening and Verification Services
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