About the position
My client based in Bellville (Northern Suburbs) is currently looking for an IT Engineer to join them on a permanent basis
IT / Finance
Responsibilities
- 2nd line support to the Product Specialist team
- Assist with installations (remote / onsite)
- Partake (actively) in IT projects and play a role in bringing them to life
- Day-to-day IT support for internal users and by extension to the support team
- Willing to work standby shifts for emergencies
- Capable of working on their own (unsupervised) or as part of a team (collaborative)
- Support bespoke in-house applications
- Support internal infrastructure (Windows Server, hosted PBX, Printers, end user support)
- Managing and maintaining backups
- Maintain / Support SQL Server
Experience
- SQL or relevant certification (beneficial)
- MCSA, MCSE certification (preferred)
- A+, N+ certification (preferred)
- FORTIGATE certified (beneficial)
- Azure related qualifications a huge plus
- Proficiency in troubleshooting and resolving hardware and software issues
- Experienced in configuring and managing network devices such as switches, firewalls (working network knowledge required) (FortiGate a plus)
- Expertise in Microsoft operating systems
- Ability to implement and manage virtualized environments / workloads using VMware and Hyper-V technologies
- Proven experience working with cloud services (Azure)
- Understanding of cybersecurity principles and practices, including threat detection and prevention (both via Anti-Virus applications and Azure managed Defender)
- Experience setting up VPN's with a solid understanding of SSL tunnelling between Azure and on-prem
- Expertise in monitoring systems, performance and ensure system availability and reliability
- Strong proficiency in reading and understanding log data, event viewer and the ability to interpret this data
- Problem solving skills to troubleshoot and resolve computing issues (infrastructure, cloud hosted and end-user support)
- Proficiency in supporting, managing of hosted PBX solution (Yeastar)
- Experience in SQL management, configuration
- Ability to R&D new technologies and accurately relay to internal team
- Proficient in managing helpdesk calls
Competencies
- A detail orientated mindset with a keen eye for fine detail
- Curious & eager to learn - the kid who took his toys apart to understand how it worked
- Excellent communicator who can collaborate with stakeholders, and effectively communicate technical and non-technical information
- A team player willing to go the extra mile to get the job done
- An individual with a yearning for growth and knowledge, willingness to learn new things
- Exceptional personal / interpersonal skills who can integrate with our tech culture
- A problem-solving mindset
If you are ready for the next exciting step in your career, and would like to apply, please send us your updated CV to review
Desired Skills:
- SQL
- Azure
- Operating system installation
- Microsoft Servers
- Software troubleshooting
- Remote support
