IT Administrator
The Focus Group
- R Undisclosed
- Permanent Intermediate EE position
-
Cape Town
- Posted 08 May 2026 by The Focus Group
- Expires in 34 days
-
Job 2638496
About the position
The IT Administrator will play a key role in maintaining the company’s IT networks, servers and security systems in collaboration with the outsourced IT vendor, providing 3rd line network support, and assisting with continuous IT improvement
Areas of responsibility include:
Network and Server Infrastructure, Technical Support, Infrastructure Maintenance, IT Projects, Coordination of Outsource IT Services, and General Administration.
Key Responsibilities:
- Manage outsourced service providers to maintain infrastructure health
- Administer Microsoft SharePoint environment
- User identity administration
- Responsible for periodic file cleanups on servers
- Assist with Disaster Recovery planning and testing
- General database administration
- Software license management
- Set and manages user expectations
- Provide staff training for the purposes of creating awareness around security and IT policies
- Manage outsourced IT service provider with regards to timeous desktop support
- General line of business application support
- Monitor that outsourced IT vendor’s work is completed according to set standards and procedures as set out by IT Manager
- Ensure backup procedures are followed daily by outsourced IT vendor
- Monitor that outsourced printing services provider’s work is completed according to agreed timeframes
Requirements:
- Relevant 3-year tertiary qualification in IT and relevant certificates
- A minimum of 5 years relevant IT support experience
- Experience supporting multiple users
- Relevant experience and knowledge with WAN and LAN networks
- Active Directory. SQL Server and general database administration experience
- JNET programming experience
- Relevant expertise when it comes to hosted server platforms and virtualised environments
- Azure enterprise cloud experience
- Knowledge and experience with Microsoft SharePoint and CRM
- Power Automate and IT Infrastructure Library (ITIL) experience would be advantageous
Desired Skills:
- Coding
- IT Support
- Wide Area Networks (WAN)
The Focus Group
About the agency
THE FOCUS GROUP was formed in 1989 and has offices in Johannesburg and Cape Town. We are a full service Human Resource Consulting Company, encompassing Black Empowerment joint venture partner Focus Kamoso, and offering a comprehensive range of integrated recruitment, assessment, employee relations, training and development, HR, employee benefit and payroll management services to a wide range of South African, African and international business organisations.
Our commitment is to enter into a partnership with you, the Client, which adds value to your business and profit to your bottom line, by tailoring solutions that assist you to
• Source, assess and select the best possible human resources.
• Design and implement competency based training programmes, which ensure that your employees are capable of delivering the service excellence that your clients demand, and the competitive edge which you seek to maintain.
• Create a business environment in which you manage change to your advantage and an organisational climate that allows your team to perform to its maximum potential.
• Design employee benefit and remuneration structures which ensure that your people take ownership of your business and which protect you against losing your most valuable resource to your competition.
• Implement an employee relations framework that promotes workplace harmony and minimises the occurrence of disruptive legal disputes.
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