Internal Salesperson at PG Group

About the position

Introduction

Job Title: Internal Salesperson - Cape Town

PG Primador® supplies standard size superior quality aluminium door, aluminium window and aluminium shower door frames and glass. PG Primador® is home to the PG SmartGlass® Academy which develops and trains inspiring glaziers to fit aluminium and glass products.

Main job purpose:

Effectively and efficiently support the business in selling products through excellent customer service, in order to achieve set sales targets and increase overall market share.

Duties & Responsibilities

• To ensure that all orders are correctly and timeously processed onto the SAP system in order to achieve excellent customer service and overall customer satisfaction.
• To actively promote and up-sell all products and services through daily interactions with customers to support the achievement of the sales target.
• To build effective relationships with key stakeholders inside and outside the organisations in order to service the customers optimally.
• To ensure that all administrative tasks relating to the role including invoicing and reports are done accurately and within the agreed timeframes.
• To co-ordinate delivery service to ensure that customer orders are delivered within the agreed timeframes.
• To achieve overall customer satisfaction, all customer related queries must be actioned and resolved on a day-to-day basis.
• Constant liaison with warehouse stocks to eliminate short deliveries or late deliveries.

Desired Experience & Qualification

Educational background:

• Diploma or degree in Marketing (Desirable).

Experience:

• 3 years' sales related experience.
• 3 years in a glass environment.
• Safety standards and Bylaws knowledge.

Skills:

• Telephone etiquette.
• Negotiation skills.
• Problem solving.
• Resilience.
• Computer skills.
• Interpersonal skills.
• Planned and structural experience.
• Diplomacy.

Interested?