Internal Salesperson at PG Group

About the position

Introduction

Job title: Internal Salesperson

Reports to: Regional Manager / Spoke Supervisor

Location: PG Building Glass Solutions - Rustenburg, North West.

SCOPE & PURPOSE:

To effectively and efficiently support the business in selling products through excellent customer service, in order to achieve set sales targets and increase overall market share.

Duties & Responsibilities

PRINCIPAL RESPONSIBILITIES:

• To ensure that all orders are correctly and timeously processed onto the SAP system in order to achieve excellent customer service and overall customer satisfaction.
• To actively promote and up-sell all products and services through daily interactions with customers to support the achievement of the sales target.
• To build effective relationships with key stakeholders inside and outside the organisations in order to service the customers optimally.
• To ensure that all administrative tasks relating to the role including invoicing and reports are done accurately and within the agreed timeframes.
• To co-ordinate delivery service to ensure that customer orders are delivered within the agreed timeframes.
• To achieve overall customer satisfaction, all customer related queries must be actioned and resolved on a day-to-day basis.
• Constant liaison with warehouse stocks to eliminate short deliveries or late deliveries.

Desired Experience & Qualification

EDUCATIONAL BACKGROUND:

• Matric.

EXPERIENCE:

• 3 years sales related experience.
• 3 years in a glass environment.
• Safety standards and Bylaws knowledge.

SKILLS:

• Telephone etiquette.
• Negotiation skills.
• Problem solving.
• Resilience.
• Computer skills.
• Interpersonal skills.
• Planned and structural experience.
• Diplomacy.