Internal Sales Representative

About the position

Internal Sales Representative

Requirements:

• Minimum Matric qualification

• Computer literate : Syspro / MS Office / Excel
• Fluency in English and Afrikaans
• Product knowledge - Stainless Steel, Aluminium, Pipe - Training will be provided
• Preferable experience in similar position but not necessity

Responsibilities:

• Verifying incoming enquiries via telephone, email or fax.
• Communicating to relevant personnel with regard to credit application should the client be a first time buyer.
• Maintaining a daybook of all incoming enquiries. Submitting quotations.
• Receiving of customer Orders and reviewing of orders against quotation.
• Processing of all acceptable orders.
• Resolving of any variances between order and quotation.
• Generating and processing of buy-out orders to approved suppliers including work-in-progress orders.
• Liaison with the Managing Director, General Manager of Product Champion on technical issues.
• Take part in quarterly stock takes.
• And all other related duties that might be required of you by management from time to time.

Levels of Authority:

• Back to back order from customers and signed off by Internal Sales Manager
• Purchasing of buy-outs
• Submission of Quotations

Measurable Outputs:

• Obtaining a hit rate of 80% minimum on incoming enquiries
• Maximum of 3 documented errors per month on order processing.

Reporting Mechanisms & Frequencies:

• Monthly Hit-Rate report
• Monthly Action Book report on Sales errors

Personal qualities & behavioural traits:

• Team player
• Must be able to work under pressure
• Be available to work over time if/when required

Desired Skills:

• Sales
• Stainless Steel background
• Communication