Internal Sales Administrator

About the position

Our client based in Germiston, is seeking a highly organised and detail-oriented Internal Sales Administrator to serve as the operational hub of their sales team in Johannesburg. You will manage the end-to-end sales process—from initial quotation to final delivery, ensuring our customers receive world-class service while our field sales team remains focused on growth.

• Order Processing: Receiving, checking, and processing customer orders via phone and email.
• Quoting & Invoicing: Preparing and sending quotes within specified timeframes and issuing invoices accurately.
• Support Sales Team: Supporting account managers and external sales representative with administrative tasks and helping with upselling. 
• Customer Support: Handling inquiries, resolving issues, and maintaining positive client relationships.
• Customer Liaison: Act as the primary internal contact for client enquiries regarding stock availability, lead times, and order status.
• Logistics Coordination: Collaborate with the warehouse and logistics teams to expedite urgent orders and resolve delivery discrepancies.
• Communication: Exceptional communication skills with a professional telephone manner.
• Attributes: High attention to detail, ability to multitask under pressure, and a proactive "problem-solver" mindset.

EXPERIENCE:  

• Minimum 2–5 years of experience in internal sales, sales support, and administrative role.

• Accuracy in order processing and documentation.

• Promptness in responding to customer requests and quotes and queries

• Back – up assistant to repairs and rental administrator should we be short staffed

 
PLEASE NOTE THAT ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED.

Desired Skills:

• sales administrator
• invoicing
• sales support