Internal Account Manager

About the position

About the Role:
We are seeking a driven and customer-focused Internal Account Manager / Salesperson to join our team. This role is based in a fast-paced call centre environment and requires a professional who can effectively manage inbound leads, close sales, and build lasting customer relationships. The ideal candidate will have a proven track record in sales, excellent communication skills, and the ability to thrive under pressure.

Key Responsibilities:

• Manages inbound emails, calls, and leads, converting them into successful sales.
• Build and maintain sales funnels to meet and exceed targets.
• Develop and manage strong customer relationships, ensuring consistent follow-ups and account growth.
• Provide accurate and timely weekly sales and performance reports.
• Drive new business by engaging with potential distributors and customers.
• Utilize digital tools such as Zoho Books, Zoho Desk, and eventually Zoho CRM to manage workflows and customer accounts effectively.

Qualifications & Experience:

• Proven track record in sales within a high-pressure call centre or customer-focused environment.
• Strong ability to manage sales funnels and close deals consistently.
• Excellent verbal and written communication skills with a customer-first mindset.
• Experience with Zoho Books and Zoho Desk advantageous; knowledge of Zoho CRM an added benefit.
• Strong organizational skills, attention to detail, and ability to work independently while contributing to team goals.

What We Offer:

• Opportunity to work in a dynamic and supportive environment.
• Exposure to a growing client base and innovative digital tools.
• Career growth opportunities within a results-driven sales team.

***Salary R20,000.00 + company phone + company laptop - once a customer base has been built commission will be included (Negotiable for the right candidate, based on skills, experience and in relation to current package)

Desired Skills:

• Account Management

About The Employer:

About The Company:
A leading manufacturer and distributor of premium bottled water, serving the health-conscious market with scientifically purified, antioxidant-rich hydration. Our unique custom-labelled water solutions serve the retail, wholesale, hospitality, and wellness sectors. With a growing network of distributors and a strong manufacturing base, we are looking for a strategic Business Development Manager to drive growth into large-scale retail chains, wholesalers, and independent retail outlets nationwide.