Insurance Consultant at Quest Staffing Solution
Quest
- R13,000 per month
- Contract Intermediate position
-
Bellville
- Posted 08 May 2024 by Quest
- Expires in 17 days
-
Job 2566367 - Ref Insurance CT
About the position
We're seeking Insurance Consultant - 6 Months Contract - Bellville (Cape Town). The insurance consultant role is focused on providing an end-to-end service and support to brokers.
- ONLY applicants that are currently living in Cape Town will be considered!
- MUST have a CLEAR Credit and CRIMINAL record!
Duties & Responsibilities
- This role is focused on, but not limited to; servicing broker requests, including enquiries.
- Providing telephonic/ email support to the intermediary on record, authorised representatives from the brokerage, and broker services;
- Dealing with general insurance and policy specific enquiries;
- Dealing with issuance of new policies/ policy maintenance/ renewal / agri aspects of policies;
- Assisting to resolve all insurance queries within required timeframe and compliance requirements;
- Undertaking client follow-ups when policies are cancelled to ascertain the reasons and attempt to retain the policy onto books;
- Undertaking to adjust premiums in line with new asset values;
- Managing client expectation on expected turnaround times for submitted requests;
- Adhering to underwriting criteria and regional requirements;
- Assist with profiling the client with the best suitable product and underwriting criteria;
- Advising brokers to ensure that we meet with clients' needs in terms of the correct cover and product;
- Assisting in implementing solutions for improvement; and
- Standing in for Consultants should they be absent or on leave during busy periods or absence of key resources, assisting where required.
Desired Experience & Qualification
- Matric / Grade 12
- MUST have NQF4 (insurance related qualification)
- MUST have Min. 3 Years Insurance experience in a Call Centre
- Commercial Insurance experience
- RE would be an advantage
- MUST have a CLEAR Credit and Criminal record
Package & Remuneration
- Salary: R13 000 per month
- Contract: 6 Months Contract (possible extension)
- Location: Bellville (Cape Town)
- 6 week training
- 6 month contract with possible conversion
- Working hours 8:00 - 16:30
- Monday to Friday
Interested?
- If interested, please apply directly through Pnet or email us directly at [Email Address Removed]
- N.B If emailing us directly, remember to insert "Insurance Consultant - Bellville" in the email subject line, for consideration.
Desired Skills:
- Insurance
- insurance Call centre
- Home insurance
- Broking
- Insurance Brokerage
- General Insurance
- Insurance Skills
- Commercial Insurance
About The Employer:
Financial Services / insurance
Quest
About the agency
For over 50 years, Quest has provided excellent temporary recruitment services.
Our experienced and highly skilled consultants know that you need a flexible and bespoke approach to temporary recruitment to find the right match for your company.
We do more than just recruit, we are also pioneers in specialist recruitment who can help you optimise your recruitment strategy and support you through the entire process. Our consultants pride themselves on building strong and lasting relationships and solidifying our national and local networks.
Enabling business through talent
Quest is South Africa’s leading provider of scalable recruitment and staffing solutions for Frontline customer service, Sales, Marketing and Support staff. Its primary services are Bulk Recruitment Solutions (Perm and temp), Field Marketing Solutions, Human Resource Outsourcing, Recruitment Process Outsourcing and Staff Optimisation Solutions. All of this is geared towards “enabling business through talent”.
B-BBEE Credentials
We are a 59,03% black owned company, with 49,39% black female ownership and a Level 1 B-BBEE Contributor status, allowing for 135% procurement recognition. We have an extensive presence in South Africa and the continent, with a database of over 150 000 qualified candidates.
Our industry experience and extensive IT infrastructure have allowed us to turn talent acquisition into a science. For clients, this means improved request-to-delivery turnaround time; saving money and improving agility. For candidates, this means you are more likely to find an employer who matches your career needs.
Quest has always been at the forefront of innovation in the recruitment industry. Our attitude of constant assessment and adjustment to the needs of the modern business has put us first in South Africa:
- To offer optimised staffing solutions
- To offer specialised call centre staffing solutions
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