About the position
Are you a technically skilled professional with a passion for designing impactful infrastructure solutions? We're looking for an experienced Infrastructure Technical Solutions Designer to join our dynamic team in Umhlanga, Durban
This is a pivotal role within our core Architecture function, ideal for someone with a strong engineering background looking to grow into a more strategic, solutions-driven position. You'll work across internal technical teams and external customers-shaping tailored, high-performance solutions that drive business success
What You'll Do:
Customer-Facing (40%)
- Collaborate with sales and pre-sales teams to understand and qualify customer needs
- Design and present technical solutions tailored to customer requirements
- Engage directly with customers and vendors to ensure clarity and feasibility
- Prepare high-quality technical proposals and design documents
Internal Technical Focus (60%)
- Work closely with engineering teams to architect robust and scalable solutions
- Ensure solutions align with internal standards, policies, and best practices
- Provide technical leadership through the project lifecycle
- Support operations by producing comprehensive delivery and support documentation
- Conduct infrastructure analysis, capacity planning, and performance reviews
What You'll Bring:
- 5+ years in Pre-Sales and/or Solutions Architecture within ICT/Telecoms or a
- Service Provider environment
- 5+ years in Technical Engineering
- Solid understanding of networking, voice, and secure cloud infrastructure
- Hands-on knowledge of physical network infrastructure
- Relevant certifications (e.g., Cisco, Fortinet, AWS, Azure) are a strong advantage
- Excellent communication skills, with the ability to simplify complex technical concepts
- Experience creating structured, client-ready technical documentation
Why Join Us?
- Competitive salary and benefits
- Opportunity to be part of a core architecture team
- Dynamic, solution-focused work culture
- Projects that span across cutting-edge technologies and enterprise-scale infrastructure
Desired Skills:
- Infrastructure
- Technical
- Solutions
