About the position
Administration and Monitoring of license services incl. all server and triades, both Linux and Windows.
License service upgrades.
Client license tracking.
Documentation of all processes/configuration (e.g., act toolchain, CMDB, ResolveIT, SAM).
Lead of operation meetings.
Coordinate external contractors.
Support and consulting license supplier (logs, test, new releases etc.)
Incident-, problem- and change management.
Handling and fixing it-security issues.
Software migration and agent distribution.
Attendance in rolling on-call duty 24h/7.
Investigating new platforms for license management.
Minimum Requirements:
Qualifications/Experience:
Degree in Information Systems or equivalent experience.
ITIL certification (advantageous).
Minimum of 6 years IT working experience.
ITIL process knowledge and work experience (Required).
Minimum 4 Years’ experience in an operations environment.
Essential Skills:
System management experience in Ansible Automation Platform/Ansible Tower.
Experience in License services, administration, and management such as OpenLM, Matlab, and FlexLM.
Experience in IT-Operations, standby support and ticket management.
Advanced experience in Kubernetes and Dynatrace.
AGILE Project Management knowledge and PIC processes.
Experience in administrating Windows and Linux OS (client / server).
Thorough knowledge of Linux and Linux commands.
Software License Management, installation updates, etc. Experience with Ansible Tower or AWX for managing.
and scaling Ansible automation.
Proficiency in scripting languages such as Terraform, Python, Bash, or PowerShell.
Advantageous Skills:
Experience with configuration management practices and tools, ensuring systems are consistently configured and maintained.
Confluence / Jira
Multi-tasking
Leadership
Stakeholder and Provider steering and KPI delivery management.
Experience in Servicenow (ITSM).
Experience with containerisation software (e.g., docker).
Experience with public and private cloud services (e.g., Azure, AWS, Google).
Desired Skills:
- Ansible Automation Platform/Ansible Tower
- OpenLM
- Matlab
