About the position
Install, configure, and maintain Unix/Linux clients, servers, ensuring optimal performance and uptime.
Monitor system performance, troubleshoot issues, and provide timely solutions.
Apply system updates, patches, and security fixes as part of routine maintenance.
Create and maintain system documentation, including procedures, configurations, and troubleshooting guides.
Support compliance with security standards and company policies.
Deploy, manage, and operate workloads on AWS and Azure, as well as implement security controls and compliance requirements.
Track and update Jira user stories to ensure due dates are met.
Assist to ensure stability of systems and adherence of the team to the client’s Operations standards.
Ensure quality and up to date content of the knowledge base for the sub-product.
Manage Problem, Incident and Change process for dedicated ITSM service.
Willing to do standby and work on weekends if needed.
Keep documentation up to date in all relevant systems (e. g. as is configuration CMDB/Application Instance.
Wizard, to be configuration Connect IT, knowledge database resolveIT).
Attend and moderate operation meetings.
Minimum Requirements:
Qualifications/Experience:
Degree in Information Systems or equivalent experience.
Strong experience with coding and scripting (Bash, PowerShell etc).
Strong experience with Linux (RHEL, Ubuntu, SLES).
Strong experience with Cloud Technologies (AWS, Azure).
Strong knowledge with version control systems (GitHub).
Experience with ServiceNow (advantageous).
Experience with Dynatrace (advantageous).
Experience with Red Hat Satellite (advantageous).
Any Linux certification such as RHCSA (advantageous).
Ansible certification - RHCE (ex294/ex407) (advantageous).
Minimum of 3 years of IT operations experience.
Minimum of 2 years of configuration management and automation experience.
Essential Skills Requirements:
Strong experience with Unix/Linux operating systems (SUSE, Redhat).
Deep experience in Ansible Automation and Ansible Tower.
Deep experience in shell scripting (Bash, Perl, Python).
Deep experience of GitHub and GitOps repositories.
Knowledge of High Availability systems including Veritas Infoscale and Rudder.
Knowledge of system monitoring tools (Grafana or similar) and backup solutions.
Deep experience of secure coding practices and config as code.
Solid understanding of networking concepts (DNS, DHCP, SSH, TCP/IP) and proxy configuration.
Advantageous Skills Requirements:
IT certifications (SUSE, Veritas Infoscale) are a plus.
Knowledge of Agile Working Model.
Knowledge of Virtualisation technologies such as VMWare.
Knowledge of Private Cloud solutions.
Knowledge of Windows Server.
Knowledge of Dynatrace or Grafana.
Knowledge of Splunk.
Knowledge of containerization technologies such as podman, Docker, Kubernetes and OpenShift.
Basic knowledge of ITIL and PIC processes such as Problem-Incident-Change processes.
Basic knowledge of ServiceNow Tool and Processes.
Desired Skills:
- Unix/Linux
- Ansible Automation and Ansible Tower
- Shell Scripting
