About the position
Develop and maintain Ansible playbooks and roles in a highly secure and regulated environment.
Create, manage and operate Ansible Automation Platform objects such as templates, credentials, workflows etc.
Consult users to assist with migrating automation workloads to Ansible Automation Platform.
Deploy, manage, and operate workloads on AWS and Azure, as well as implement security controls and compliance requirements.
Create, manage and operate IaC withTerraform.
Perform operating system and Ansible Automation Platform lifecycle management.
Interact with Enterprise GitHub for version control and Git branching strategy.
Track and update Jira user stories to ensure due dates are met.
Forecast and plan for resources, infrastructure, and licenses for the team in coordination with the Product Owner and Line manager in charge.
Assist to ensure stability of systems and adherence of the team to client’s Group’s Operations standards.
Ensure quality and up to date content of the knowledge base for the sub-product.
Ensure quality and up to date content of the Sub-Product and compliancy required documentation.
Able to understand complex application architecture/dependencies (CA related).
Perform housekeeping/monitoring/managing of the Ansible Automation Platform focusing on stability/performance as well as cost optimization.
Manage Problem, Incident and Change process for dedicated ITSM service.
Willing to do standby and work on weekends if needed.
Keep documentation up to date in all relevant systems (e. g. as is configuration CMDB/Application Instance Wizard, to be configuration Connect IT, knowledge database resolveIT).
Attend and moderate operation meetings.
Coordinate external contractors.
Manage security vulnerabilities.
Minimum Requirements:
Qualifications/Experience:
Minimum of 5 years of configuration management and automation experience.
Minimum of 4 years of ITIL work experience.
Minimum of 4 years of Scrum work experience.
Minimum of 6 years of operating system administration work experience.
Essential Skills Requirements:
Deep knowledge of Confluence, Jira and Bitbucket/GitHub.
Deep knowledge of Ansible Core and Ansible Automation Platform/Ansible Tower.
Deep knowledge of cloud technologies such as AWS and Azure.
Deep knowledge of Unix, Linux (RHEL, Ubuntu, SLES).
Deep knowledge of IaC and related tools such as Terraform.
Deep knowledge of mounting technologies Autofs and DFS.
Deep knowledge of storage technologies as well as state of the art solutions.
Deep knowledge of networks technologies and protocols NFS, CIFS, SSH, DNS, and NTP.
Deep knowledge of scripting / programming such as Bash, Python and Perl.
Professional communication and documentation skills.
Advantageous Skills Requirements:
Knowledge of framework Agile Working Model.
Knowledge of Virtualisation technologies such as VMWare.
Knowledge of Private Cloud solutions.
Knowledge of Windows Server.
Knowledge of Dynatrace or Grafana.
Knowledge of Splunk.
Knowledge of containerization technologies such as podman, Docker, Kubernetes and OpenShift.
Knowledge of Directory Access Manager (DIVA).
Knowledge of Intelligent Storage Orchestration Environment (iStore) and Active Directory Gruppentool (ADGR).
Basic knowledge of ITIL and ITSM such as Problem-Incident-Change processes.
Basic knowledge of ITSM Suite.
Basic knowledge of Scrum.
Basic knowledge of Active Directory/LDAP and OIDC.
Basic knowledge of ServiceNow Tool and Processes.
Desired Skills:
- Confluence
- Ansible Core
- Cloud Technologies
