About the position
The Account Manager is responsible for nurturing and maintaining customer relationships to ensure customer satisfaction and adherence to the requirements. Furthermore, the Account Manager will be responsible for retaining clients, providing continuous support and working with the team to ensure that the key deliverables are achieved.
Requirements
- A degree in Business Administration, Marketing, Sales, Communications, or a related field
- 3 + years of experience in managing accounts/ sales for Data Centre and facilities infrastructure (Electrical, Mechanical, Civils), Integrated Security and electronic services (IP Surveillance, Access Control, Analytics, BMS), Structured Cabling (Copper, Fibre, Electrical).
- Providing clients with accurate and detailed product information.
- Training clients around the usage and benefits of the products or service.
- Building and maintaining a close relationship with the relevant OEMs.
- Proficiency with CRM systems (Willingness to learn a new CRM and ensure that it is updated on a daily basis)
- Reporting, accurate forecasting, great admin skills and analyzing
- Achieving or exceeding assigned targets.
- Monitoring account performance and developing action plans for improvement.
- Providing accurate forecasts and reports.
- Negotiating contracts, pricing, and terms with customers.
- Ensuring mutually beneficial agreements are implemented.
Desired Skills:
- Sales
- account management
- infrastructure
- ISS cabling
- datacentres
Desired Qualification Level:
About The Employer:
