Information Management Manager

About the position

To manage and develop the procurement, supply and distribution of information for Investor Services at its clients to support their needs and objectives. To work with electronic information, especially online databases, content management systems and internet resources, as well as traditional library materials.
Key Responsibilities

Quality Assurance – Editing

• Prepare, rewrite and edit copy to improve readability and review and approve drafts submitted for publication.
• Read copy or proof to detect and correct errors in spelling, punctuation, and syntax.
• Verify facts, dates, and statistics, using standard reference sources.

Client Communication - Newsflashes
Prepare/review, coordinate, schedule, style and format, distribute and store Newsflashes for ROA and SA.

• Support the implementation of Investor Services communication programmes.
• Prepare and maintain follow up and action calendars.

Client Assurance - Due Diligence Questionnaires
Coordinate information owners across Investor Services, Transactional Products and Services, CIB and Group to deliver input into the questionnaire response project.

• Identify special new or unusual client requirements and develop a plan to address these consistently in future responses.
• Oversee each questionnaire response project and coordinate team efforts to ensure that all timelines are met and quality standards are met.

Qualifications and Experience
B Com degree (3 or 4 years) - Information Management or Information Systems qualification or relevant

 Marketing and Communications -  3-4 Years
 Business Support -  1-2 Years
 Project Management - 1 - 2 Years

Desired Skills:

• Effective Business Communication
• Information management
• Project Management