ICT Manager: Classroom Support Services
GoldenRule
- R Undisclosed
- Permanent Intermediate position
-
Cape Town
- Posted 09 Apr 2024 by GoldenRule
-
Job 2560631 - Ref GDR03487
About the position
We have an opportunity for an ICT Manager: Classroom Support Services. The Role is responsible for designing, maintaining, managing and supporting educational technology services, such as lecture recording and technologies in classrooms.
- A relevant tertiary qualification (NQF 6 or higher).
- A minimum of 6 years’ experience in an ICT or AV environment, with 2 of them at a managerial level.
- Demonstrated knowledge of customer service, IT technologies, and audio-visual technologies.
- Project management experience.
- Expenditure control experience.
- Excellent communication and interpersonal skills.
- The ability to work independently and under pressure.
- Planning, prioritisation, problem-solving and analytical skills.
- Ability to develop and maintain relationships.
- Capacity to contribute effectively and creatively to a team.
- Managing a team of support consultants as well as a pool of student assistants.
- Recruiting, coaching and motivating staff.
- Planning and prioritising team activities.
- Ensuring excellent levels of service through daily operations that meet service level agreement targets.
- Managing projects.
- Ensuring communication and collaboration with customers, end-users and other IT staff.
- Controlling expenditure.
Desired Skills:
- Systems Analysis
- Complex Problem Solving
- Programming/configuration
- Critical Thinking
- Time Management
GoldenRule
About the agency
GoldenRule is positioned as a Strategic Resourcing Partner. We are IT Services company with a Total solution offering around staffing issues.
We currently offer the following services:
* Contracting of GoldenRule fulltime staff to our clients for in-house or external projects.
* Permanent placements
* Temporary placements to permanent placements
* Allowing our fulltime employees to accept job offers from our clients to add further value.
* All candidates are technically evaluated for each position. (GoldenRule makes use of an In-house evaluation methodology and Teckcheck)
* Hosting learnerships. We hold the risk in developing junior resources. Ideal for AA candidates.
* We are able to provided local, AA and international skills.
* With international resources meticulous attention is given to Work Permit issues and the relocation of our employees. GoldenRule has an attentive program for relocation and integration of our employees into South Africa. This includes accommodation in furnished guesthouses, transport to and from work, assistance with various forms of finance and obtaining banking products etc.
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