About the position
A well-established Travel company is seeking to appoint a HubSpot Integration Specialist
This role focuses on joining up HubSpot with VOIP, WhatsApp, email infrastructure, our back-of-house operational systems, and data enrichment tools
Qualifications:
- HubSpot Certification (Sales, Marketing, or Service Hub)
Experience:
- 3+ years of CRM experience with HubSpot or a similar platform (e.g. Salesforce, Zoho, Dynamics), including hands-on use of APIs
- Proven experience building and maintaining integrations using Zapier and/or similar automation tools
- Practical experience integrating CRM platforms with telephony/VOIP systems, messaging platforms (e.g. WhatsApp Business API) and email infrastructure
- Experience integrating a CRM with internal operational or back-of-house systems
- Familiarity with data enrichment tools and their integration into a CRM environment
- Working knowledge of REST APIs, webhooks, authentication and JSON data structures
- Comfortable reading and writing basic scripts or custom code to extend integrations where needed
- Strong understanding of data mapping, transformation and data quality principles
- Strong analytical and systematic troubleshooting skills
- Excellent documentation habits and the ability to explain technical work to non-technical stakeholders
Skills:
- Technical: HubSpot API, workflow automation, Zapier/iPaaS tooling, webhooks, OAuth, JSON, custom scripting, data mapping and transformation
- Systems Integration: VOIP/telephony, WhatsApp Business API, email infrastructure, internal back-of-house systems, data enrichment platforms
- Problem-Solving: Systematic auditing, root cause analysis, architecture and solution design
- Data Governance: Data quality monitoring, validation, compliant data handling
- Communication: Technical documentation, stakeholder management, translating complexity into simple terms
- Collaboration: Cross-functional teamwork with CRM, IT, and operational teams; vendor management
Please note that if you have not received a response within 14 days of submitting your application that your application was unsuccessful.
However, please keep a lookout on our website, [URL Removed] for available positions which may be inline with your career aspirations.
Desired Skills:
- CRM experience with HubSpot
- Telephony/VOIP systems
- Working knowledge of REST APIs
- webhooks
