About the position
Are you an experienced HR generalist looking to make an impact in a fast-paced, people-focused environment? Do you have a strong grasp of HR processes and a passion for employee engagement and operational efficiency? We’re looking for a dedicated HR Officer / Administrator to join our team and play a key role in supporting both staff and management across the business.
About the Role
Reporting to the Head of HR MEA, the HR Officer / Administrator provides comprehensive generalist HR services across all levels of the organisation. From recruitment and onboarding to payroll support, industrial relations, employee wellness, and compliance reporting, this role ensures that our people processes are smooth, compliant, and aligned with company values and legislative requirements.
Key Responsibilities
- Recruitment & Selection: Manage end-to-end recruitment for internal and external roles (GGS11–GGS2), including adverts, interviews, screening, and onboarding documentation.
- Personnel Administration: Maintain employee records (digital and physical), coordinate time administration (PTMW), and update the company organogram and HR database.
- Payroll Coordination: Administer changes in employee status affecting salaries and benefits; process company-owned laptop agreements.
- Industrial Relations: Support grievance and disciplinary processes in line with labour legislation, providing guidance to managers on IR matters.
- Employee Benefits: Process claims and queries for sick pay, medical aid, provident fund, and retirement benefits. Coordinate wellness and financial education sessions.
- Employee Engagement & Support: Handle HR queries and provide accurate, policy-aligned advice across all employee levels.
- HR Innovation: Contribute to HR process improvements through value stream mapping and other efficiency projects.
- Staff Welfare Events: Plan and facilitate wellness initiatives, onboarding sessions, help desks, and staff recognition activities.
- Training Support: Assist with coordinating internal and external training sessions, liaise with training providers, and manage assisted education applications.
- Compliance & Reporting: Deliver HR reports and metrics (e.g. absenteeism, turnover, leave), support audit processes, and manage Employment Equity meetings and submissions.
- Terminations & Exit Interviews: Manage the full termination process and provide meaningful feedback from exit interviews.
- Onboarding & Induction: Deliver professional and informative induction sessions to all new hires.
What We're Looking For
Education & Experience:
- Matric, with a Diploma or Degree (or currently studying towards one) in Human Resource Management.
- 3–5 years’ HR generalist experience, ideally within a manufacturing or industrial environment.
Key Competencies:
- High Attention to Detail & Integrity: The ideal candidate must demonstrate strong attention to detail and maintain high ethical standards in all aspects of their work.
- Team-Oriented Attitude: A collaborative mindset is essential. The candidate must be an effective team player, contributing positively to group efforts and supporting colleagues when needed.
- Flexibility in Task Execution: Must be willing to undertake both high-level and routine tasks without hesitation or the perception that any task is “beneath” them.
- Work Environment Experience: Previous experience in a light industrial or manufacturing environment would be advantageous, though not essential.
- Resilience Under Pressure: The role involves working in a fast-paced, high-pressure environment. The candidate must demonstrate resilience and the ability to manage stress effectively.
- Technical Skills:
- SAP and Microsoft Excel: Prior experience with SAP and Excel is a strong advantage.
- Excel Proficiency: A solid understanding of Excel, including the use of formulas, data navigation, and the ability to troubleshoot independently when challenges arise.
Please note that only suitable candidates will be contacted.
Desired Skills:
