About the position
Our client, a global leader in on-line education, has an exciting opportunity for a dynamic and suitably experienced HR Officer / Generalist, based on Umhlanga Ridge, Durban
The successful candidate will be responsible for fulfilling a Generalist HR Function with a strong focus on Talent Development
As a Mid-Level Human Resources Generalist, you will play a pivotal role in overseeing various HR functions, including Talent Acquisition, Employee Relations, Industrial Relations, Talent Development and Onboarding
The position requires a proactive and people-centric individual with strong leadership skills, a hands-on approach, and a passion for fostering employee growth and development and the ability to handle multiple priorities in a fast-paced environment
Duties and Responsibilities:
Talent Acquisition Management
- Lead a team of two recruiters to manage the full-cycle recruitment process from sourcing and screening to interviewing and hiring
- Collaborate with hiring managers / customers to understand staffing needs and develop effective recruitment strategies, particularly for on-line teaching roles
- Ensure a seamless and positive candidate experience throughout the recruitment and onboarding process
Employee Relations and Industrial Relations
- Serve and a trusted advisor and point of contact for employees regarding HR policies, procedures, and employment related matters
- Handle employee relations issues, grievances, and disciplinary actions in accordance with company policies and applicable laws
- Manage Industrial Relations matters and liaise with relevant stakeholders
Talent Development:
- Design and implement talent development programs to enhance employee skills, capabilities, and career growth opportunities
- Conduct training needs assessment and develop training plans to address skills gaps and promote continuous learning
- Provide coaching and mentorship to employees to support their professional development and career progression
On-Boarding of new Teachers:
- Oversee the onboarding process for new teachers, ensuring a smooth transition into their roles and alignment with organisational goals and values
HR Administration and Compliance:
- Put systems in place and maintain accurate HR records and documentation, including employee files, contract, and performance evaluations
Minimum Requirements:
Education and Experience:
- Bachelors Degree in Human Resources or related field
- 5 - 7 years HR experience with a focus on Talent Acquisition, Employee Relations, and Talent Development
- Strong leadership and team management skills with the ability to motivate and inspire others
- Excellent communication and interpersonal skills with a customer-centric approach
- Knowledge of employment laws and regulations, particularly in relation to Industrial Relations
- Experience in Call Centre, BPO environment or Retail preferred
- Must have experience with bulk recruitment and putting systems in place
Salary:
Desired Skills:
- "HR Officer"
- "Talent Development"
- "Retail Industry"
