HR Officer at Mancosa

About the position

Introduction

MANCOSA, a DHET registered and CHE accredited private higher education distance education provider, offering undergraduate and postgraduate business qualifications.

CORE PURPOSE
To build a knowledgeable and competent workforce through the implementation of the training framework and strategy, ensuring current and future skills needs are met.

Description
CORE FUNCTIONS ·      Take responsibility for the co-ordination and implementation of internal & external training initiatives within the institution, in order to drive development in line with organisational needs·      Work with managers to identify competency needs and skill gaps for support staff·      Build relationships with relevant universities and learning institutions to deliver quality interventions for support staff·      Demonstrate trends in learning development field for staff, relevant stakeholders and drive innovation learning and development for support staff in the institution·      Design and implement in-house training & development programmes for staff to meet identified training needs in accordance with training plans·      Ensure that appropriate training interventions are aligned with organisational objectives by developing and implementing programmes at work that connect staff with institutional goals, values and objectives·      Measure return on training investment (ROI)·      Improve effective onboarding orientation sessions in conjunction with relevant HR policies and procedures·      Develop and curate content within the LMS that inspires creativity and fosters innovation.·      Incorporate gamification elements, storytelling techniques, and real-world scenarios into the learning modules to stimulate creativity.·      Analyze user data, feedback, and engagement metrics within the LMS to assess the effectiveness of innovative features in fostering creativity and innovation.·      Gather insights and generate reports to identify areas for improvement and opportunities to further enhance the LMS for fostering innovation.·      Implement iterative changes and updates to the LMS based on analysis and user feedback to continuously improve its effectiveness.·      Contribute to the establishment and maintenance of a high performance culture and a culture of life-long learning through ensuring that training plans and implemented interventions emphasize and are aligned to these values·      Develop and curate high-quality, engaging content for various social media platforms, including but not limited to text, images, videos, and interactive elements.·      Stay up to date with social media trends and emerging platforms to recommend new content approaches and formats.·      Monitor social media channels for trends, discussions, and opportunities to engage with the audience.·      Foster community growth and engagement through active participation in conversations, responding to comments, and initiating discussions.·      Implement and maintain social media campaigns to increase brand awareness and customer loyalty.·      Provide regular reports with insights and recommendations for optimization.


Minimum Requirements

QUALIFICATIONS

• Bachelors’ degree in HRM or Training & Development

 EXPERIENCE

• Minimum of 2 years’ experience in a training or similar role

·      Have a good understanding of the Higher Education

• Excellent needs analysis knowledge

 RELATED KNOWLEDGE, COMPETENCIES AND SKILLS 

• Knowledge of HR training processes & procedures
• Excellent needs analysis knowledge
• Knowledge of skills and training techniques required for staff
• Knowledge of various training methods (mentoring, coaching, on-the-job learning, classroom-based instruction, e-learning, workshops, simulations etc.)
• Excellent oral communication and presentation skills
• Excellent written communication and report-writing skills
• Excellent planning, organizing, time management and attention to detail
• Computer literacy in MS Office and Learning Management Systems
• Critical thinker and problem-solving skills
• Good interpersonal and communication skills
• Ability to make reasonable decisions
• Team player
• Excellent oral communication and presentation skills
• Excellent written communication and report-writing skills
• Excellent planning, organizing, time management and attention to detail

·      Excellent in Microsoft Office, Excel, Word, Power Point, Access, Internet and Email·      Deadline driven·      Strong interpersonal skills·      Integrity and honesty·      Possess a high level of ethics and confidentiality·      Produce work of a high quality·      Creative and innovative·      Ability to work under pressure  ADDITIONAL REQUIREMENTS:·      Driver’s License·      Willingness to work weekends and/or overtime when required

Desired Skills:

• Experience in Training
• Data Analytics
• Content Creation