About the position
A growing professional services and financial management firm is seeking a highly organised and proactive HR & Operations Administrator to join its team in Somerset West.
This is a hands-on role covering the full employee lifecycle, HR administration, recruitment coordination and operational support. The successful candidate will also support the Head of Operations with office-related activities, asset management and company events. The ideal candidate is organised, people-focused and confident enough to follow up with managers, drive deadlines and take ownership of processes from start to finish.
Responsibilities:
HR Administration & Recruitment
- Maintain accurate and confidential employee records and documentation.
- Draft and update employment contracts, letters, policies and other HR documentation.
- Assist with developing and maintaining company HR policies in line with current legislation.
- Stay informed of employment law changes and flag required updates.
- Manage FASSET and CIMA registrations and related reporting.
- Create and update job descriptions.
- Coordinate recruitment activities and liaise with recruitment agencies.
- Schedule interviews and track candidates throughout the recruitment process.
- Conduct required candidate background checks.
Employee Lifecycle & Performance
- Coordinate the complete onboarding and offboarding process, including documentation, equipment and system access.
- Liaise with Payroll regarding new starters and exiting employees.
- Conduct exit interviews and maintain feedback for reporting purposes.
- Coordinate probation reviews, monthly check-ins and performance review cycles.
- Proactively follow up with managers to ensure reviews are completed on time.
- Escalate overdue actions where necessary.
Operations Support
- Maintain and manage the company's IT asset register.
- Coordinate equipment procurement, allocation, returns and IT-related requirements.
- Liaise with insurance providers regarding asset cover and claims.
- Oversee and support the receptionist to ensure office management standards are maintained.
- Provide administrative support to the Head of Operations.
- Assist with additional operational requirements and projects as needed.
Employee Engagement & Events
- Lead the company's social committee.
- Plan and coordinate monthly employee social events.
- Organise the annual year-end function.
- Manage event budgets, logistics and post-event feedback.
Requirements:
- Grade 12 / Matric essential.
- Diploma or certificate in Human Resources, Office Administration or a related field preferred.
- 2-4 years experience in HR administration and/or operations administration.
- Proficiency in Microsoft Word and Excel.
- Experience with PaySpace or a similar HR/payroll system advantageous.
- Working knowledge of South African employment legislation, or willingness to remain current with legislative developments.
- Exposure to SETA/FASSET submissions and professional body registrations, such as CIMA, advantageous.
- Strong administrative and organisational skills.
- Excellent written and verbal communication.
- Comfortable following up with managers and holding stakeholders accountable to deadlines.
- High level of accuracy, discretion and confidentiality.
- Comfortable adopting AI and emerging technologies to improve efficiency and service delivery.
Key Attributes:
- Highly organised and detail-oriented.
- Proactive with a strong sense of ownership.
- Confident and professional communicator.
- People-focused and approachable.
- Able to manage multiple HR and operational priorities simultaneously.
- Comfortable working independently and taking initiative.
- Collaborative team player who works effectively across departments.
- Adaptable and comfortable working in a growing, fast-paced environment.
Desired Skills:
- SETA
- FASSET submissions
- Employment legislation
- PaySpace
- MS Word
- MS Excel
- Operations Administration
- HR Administration
- Employee records
- Employee contracts
- Policies
- IT asset register
- CIMA registrations
- Performance review cycles
