About the position
Are you a commercially driven sales leader with a proven track record of leading high-volume sales operations, delivering exceptional results and developing high-performing leadership teams?
We are partnering with an established organisation to appoint a Head of Sales to take overall ownership of a 750-seat outbound call centre sales floor, with the operational capacity to scale as the business grows.
This is a senior leadership opportunity for an individual who thinks like an owner of the numbers. The successful candidate will take accountability for revenue growth, sales strategy, performance and operational scalability, while leading and developing the senior leadership team.
Key Responsibilities
- Take overall ownership of the commercial and operational performance of the sales floor
- Drive revenue growth against agreed targets and budgets
- Shape and execute the sales strategy in partnership with the executive leadership team
- Lead, coach and develop senior sales leaders
- Drive productivity, performance and sales quality across the operation
- Build leadership capacity and a strong succession pipeline
- Identify opportunities to improve performance, profitability and scalability
- Oversee sales budgets, forecasting and performance reporting
What We’re Looking For
- 8+ years’ experience managing large-scale sales teams, ideally within a call centre or high-volume outbound sales environment
- Proven experience managing a large call centre sales floor
- Strong track record of delivering measurable sales, revenue and commercial results
- Demonstrated experience taking ownership of performance and driving continuous improvement
- Experience leading through senior sales leaders and developing high-performing teams
- Strong commercial, analytical and numerical ability
- A confident, results-driven leader who can operate at both strategic and operational levels
- Experience in telesales, insurance, financial services or a similar high-volume sales environment would be advantageous
This is an opportunity for an ambitious sales leader to take genuine ownership of a significant sales operation, influence its future growth and make a measurable impact on the organisation’s performance.
PLEASE NOTE: Your CV should clearly highlight your key sales achievements, results and measurable impact.
Desired Skills:
- Sales Floor Manager
- Contact Centre Manager
- Head of Contact Centre
- National Sales Manager
- Head of Telesales
- Contact Centre Head
