About the position
About STS Holdings:
STS Holdings is a values-driven, high-growth technology group operating across South Africa and the UAE. We own and operate a portfolio of companies in AI-powered software products, fintech, Shariah-compliant finance, Software Testing As A Service and professional IT services. As we scale, we are building an organization that delivers excellence, enables legacy, and creates impact — and we’re looking for a strategic operator to help make it happen.
The Role:
We are hiring a Head of Internal Operations to take ownership of core shared services across the group, including HR, IT, Procurement, Marketing, and Internal Governance. This is a hands-on leadership role that requires someone with sharp operational instincts, structured thinking, and the ability to bring order, accountability, and consistency to internal functions.
- HR Operations & Talent GovernancHR Operations & Talent Governance
- Oversee group-wide HR processes, policies, and compliance.
- Support recruitment governance, performance management, and people data reporting.
- Partner with business heads to ensure the right structure, talent, and policies are in place.
IT & Asset Management
- Manage all IT assets, hardware/software procurement, device policies, and IT vendors.
- Implement cybersecurity and information governance policies.
- Ensure business continuity and operational risk controls.
Procurement & Licensing
- Govern vendor onboarding, contracts, software licenses, and insurance.
- Drive centralized procurement processes and cost-effective decision-making.
Internal Marketing Coordination
- Oversee execution of group-wide marketing initiatives and branding alignment.
- Coordinate between teams to ensure messaging, campaigns, and visual identity align with strategy.
- Support marketing calendar execution and marketing resource accountability.
Operational Maturity & Governance
- Drive standard operating procedures across functions.
- Create operational dashboards for leadership reporting.
- Lead internal audits and continuous improvement initiatives.
Ideal Candidate Profile:
- 5–8 years’ experience in business operations, internal services, or shared services leadership.
- Strong exposure to HR, IT, procurement, and/or marketing operations.
- Demonstrated ability to build structure, enforce policies, and streamline execution.
- Excellent communicator who can work across teams and levels.
- Organized, calm under pressure, and thrives in high-trust entrepreneurial environments.
- Experience in a multi-entity or group business structure is advantageous.
Why Join Us:
- Direct impact across a growing portfolio of innovative technology businesses
- Trusted leadership seat with access to executive decision-making
- Work in a purpose-driven group that connects business success to legacy impact
- Opportunity to shape group operations as we scale globally
Desired Skills:
- Head of Internal Operations
- Operational Maturity & Governance
- Internal Governance
