Head Business Banking

About the position

Head of Growth & Casino Operations

Drive user growth, retention, and revenue for a cutting-edge crypto casino platform

Remote South Africa | R50 000-R70 000 | UK Hours | iGaming Industry

About Our Client

Our client is a fast-scaling, crypto-first online casino and slots platform redefining the future of Web3 gaming. With innovation, transparency, and user experience at the core, they are building a global hub for crypto gambling enthusiasts. With dedicated resources across design, support, and marketing, this is a high-impact opportunity to shape the platform's growth strategy and be rewarded for performance.

The Role: Head of Growth & Casino Operations

This senior leadership role is responsible for growing the platform's user base, enhancing player retention, managing affiliate relationships, and launching high-impact promotions. You'll lead a team, own the growth strategy, and be held accountable for commercial performance, including Net Gaming Revenue (NGR), first-time depositors, and lifetime value.

Key Responsibilities

• Minimum 3 years experience in a growth or operations role within iGaming or crypto gambling
• Lead growth strategy across SEO, paid channels, crypto communities, and influencer marketing
• Design and manage player retention programs, loyalty systems, and VIP experiences
• Grow and optimise affiliate partnerships, including negotiation and performance tracking
• Deliver engaging campaigns, jackpots, and tournaments to increase engagement
• Track key metrics, including MAU, FTD, NGR, and retention, to guide decision-making
• Manage and mentor cross-functional teams in marketing, design, and support
• Operate autonomously with strategic ownership of growth and revenue

About You

• 3+ years in iGaming, crypto casinos, or related online gambling platforms
• Proven success in affiliate marketing, user acquisition, and retention initiatives
• Strong Web3 and crypto payment knowledge, including user behaviour and channels
• Network of affiliates, influencers, or media partners in the crypto gambling space
• Comfortable working remotely and independently in a fast-paced environment
• Data-driven mindset with a focus on commercial KPIs
• Clear communicator with leadership experience
• Fluent English (other languages a plus)
• Must be available to work UK hours, Monday to Friday
• Clear, neutral accent preferred for client and affiliate interactions

Desired Skills:

• Growth & User Acquisition
• Affiliate Marketing
• Retention & CRM
• Product Marketing
• Campaign & Promotions Management
• Business Operations
• Team Leadership & Strategy
• Data & Performance Analytics
• iGaming / Online Gambling
• Crypto / Web3
• Digital Entertainment / Online Casinos
• Marketing & Advertising
• Technology / SaaS