Group Learning and Development Manager at Food Lovers Market Holdings

About the position

This position will be based in our Food Lovers Head Office in Brackenfell, Cape Town and will report directly to the HR and Sustainability Executive.

SUMMARY OF RESPONSIBILITIES:

To develop, manage and coordinate the learning and development needs for Food Lover's Market, ensuring ongoing improvement of the skills, knowledge and attitudes of colleagues in line with the FLM Vision to be `The Best in Fresh'.

MINIMUM REQUIREMENTS:

• In-depth knowledge of skills development legislation (SD Act, BBBEE Codes, Employment Equity, etc.)
• Advanced Excel and reporting capabilities
• Experience with SETA submissions, WSP/ATR reporting, and learnership administration
• Bachelor's degree, preferably in Learning Management, Human Resources or a related field
• 8 years' experience in L&D or a similar function
• Experience in leading an L&D team
• Strong Learning and Development background, with a deep understanding of the principles of effective learning and development
• Retail will be advantageous

KEY RESPONSIBILITIES:

Leadership:

• Coordination of the various learning programmes to ensure complete oversight of all learning interventions within the FLM Group
• Regular feedback, reporting and communication with key stakeholders, including business and divisional heads
• Ongoing monitoring and evaluation of all programmes
• Building relationships with divisional heads and HR partners to understand their leadership needs
  and support the development of the leadership pipeline
• The development of new leadership and management programmes in line with the training and development strategy

Skills:

• Analysing, developing, facilitating and rolling out skills development programmes in line

with the company strategy

• Ensuring that colleagues have the necessary skills and knowledge in line with relevant legislation and in line with FLM business needs
• Undertaking of annual skills audits.
• Ongoing facilitation of key skills-based programmes in all FLM areas of business in line with L&D strategy

Values:

• Support the roll out of all training requirements in line with the company's purpose of 'Changing Lives' in alignment with our code of conduct and related policies and procedures

SETA, Monitoring and evaluation:

• Liaise and engage with key stakeholders to ensure FLM standards are maintained throughout
• Regular and ongoing monitoring and evaluation of all programmes and partners
• Ensure full compliance with SETA, including reporting and submission of training plans to W & R Seta, relationship management, skills audits and sourcing of new opportunities.
• Liaise with SETAs and external training providers for funding opportunities, accreditation, and partnerships
• Coordinate internal and external training interventions, ensuring quality, compliance, and ROI

Administration:

• Drive the implementation and administration of learnerships, internships, apprenticeships, and other accredited programs
• Monitor training budgets and ensure cost-effective delivery of learning programs
• Compile and analyse training data to provide strategic reports and insights to executive management
• Maintain training records, systems, and related documentation in line with audit requirements

PERSON SPEC:

• Strong knowledge of adult learning principles and training methodologies
• High level of attention to detail and administrative accuracy
• Exceptional verbal and written communication skills
• Strategic thinking with a hands-on approach
• Ability to work cross-functionally with HR, operations, and compliance teams
• Proven leadership and team development capabilities
• Passion for people development and transformation

Please note the following to include in your application for the role:

• Cover Page - To help us better understand your suitability for this role, please include a brief cover letter with your application. Your cover letter should highlight your relevant experience, skills, and what makes you a strong fit for the position.
• Salary expectation: As part of the application process, kindly include your salary expectations for this position. This will assist us in ensuring alignment from the outset and streamlining the recruitment process.

Closing date: 22 June 2025

Desired Skills:

• Administrative
• Communication
• L&D Methodologies
• Attention to Detail
• Leadership and Team Development capabilities

Desired Work Experience:

• 5 to 10 years

Desired Qualification Level:

• Degree

Employer & Job Benefits:

• Provident Fund
• Colleague Discount