About the position
We are looking for a Google Workspace Migration Support Specialist to join our team on a critical migration project. This role involves planning and executing email and data migrations to Google Workspace, supporting end-users, and ensuring a seamless transition from legacy systems. The ideal candidate will have hands-on experience with Google Workspace tools and migration platforms, strong troubleshooting skills, and a solid understanding of cloud collaboration environments.
Key Responsibilities:
- Plan and execute migrations from legacy platforms such as Microsoft Exchange, Office 365, and IMAP to Google Workspace.
- Provide technical support across pre-migration, migration, and post-migration phases.
- Configure and manage Google Workspace applications including Gmail, Drive, Calendar, and Admin Console.
- Troubleshoot issues related to email delivery, data integrity, and user authentication.
- Collaborate with internal stakeholders and third-party vendors to ensure smooth project execution.
- Develop and deliver user training and documentation on Google Workspace functionality and best practices.
- Monitor system performance and gather user feedback to drive adoption and optimize functionality.
- Maintain thorough documentation of migration steps, issues, and resolutions.
Required Experience and Skills:
- Demonstrated experience supporting migrations from Microsoft environments to Google Workspace.
- Minimum of 5 years in IT support or cloud service delivery, with a focus on Google Workspace.
- Strong proficiency in Google Workspace administration and migration processes.
- Hands-on experience with tools such as Google Workspace Migrate, CloudM, or BitTitan.
- In-depth knowledge of DNS, IMAP, SMTP, OAuth, and SSO.
- Excellent analytical, troubleshooting, and communication skills.
- Ability to manage multiple priorities and work independently in a fast-paced environment.
Hit apply today for more information!
Desired Skills:
- Google Workspace Migrate
- CloudM
- BitTitan
- or similar.
Desired Qualification Level:
About The Employer: