GERMAN Speaking - Customer Sales and Service Representative

About the position

ENVIRONMENT:

Our client, a top player in the BPO game, is on the hunt for a German-speaking Customer Sales & Service Representative who's ready to bring the wow to customer service! If you're fluent in German and have a knack for helping people, this one’s for you.  You’ll be the friendly voice helping customers with everything from booking flights and checking fares to finding the best connections and explaining airline policies. Think of yourself as the go-to travel guru for our international clients — keeping things smooth, stress-free, and super helpful.  If you’ve got a passion for travel, love solving problems, and can chat in German like a pro, you might just be the perfect fit.

REQUIREMENTS:

• Matric (Grade 12 or Equivalent qualification)
• Computer literacy at intermediate level
• Experience in Customer Services / Call Centre / travel and tourism sector advantageous
• Demonstrated ability to resolve customer complaints and offer alternative solutions

ATTRIBUTES:

• Native/ Advanced level German & English Language Skills
• Excellent German Written Skills (skills will be assessed)

While we would really like to respond to every application, should you not be contacted for this position within 10 working days please consider your application unsuccessful.

COMMENTS:

When applying for jobs, ensure that you have the minimum job requirements. Only SA Citizens will be considered for this role. If you are not in the mentioned location of any of the jobs, please note your relocation plans in all applications for jobs and correspondence. Apply here [URL Removed] e-mail a Word copy of your CV to [Email Address Removed] and mention the reference number of the job.

Desired Skills:

• GERMAN
• Speaking
• Customer