German-Speaking customer care agent
Resourgenix
- R24,000 per month
- Permanent Intermediate position
-
Umhlanga
- Posted 25 Apr 2024 by Resourgenix
- Expires in 21 days
-
Job 2564588 - Ref German-Speaking
About the position
General Information - Global Company, based in Kzn
- Working hours - Shift Pattern
- Location - Umhlanga
- 8am - 10pm SAST (Rotational)
- Monday - Sunday (Required to work 5 days and 2 days off)
- Function - Customer Services
Salary Breakdown
- Annual salary - R288 000
- Transport allowance
- Medical Insurance (for you and 2 dependents)
- Pension contribution
- Night shift allowance
- 10% added for all hours worked between 6pm - 6am
Job Requirement:
- Minimum of Grade 12 / Matric
- Call center experience / customer service experience
- Minimum B2 German Language level
Job role:
Providing exceptional customer experiences, primarily through Inbound Calls.
Dealing with product orders, payments, missing orders, product information requests and recommendations. Even though this is a customer focused role, you will be required to actively working towards performance-based targets.
Recruitment process:
- CV Screening
- Screening Interview on Teams
- Ops validation
- Assessment (SHL and TransPerfect)
- Background checks
- Offer
Assessments you will need to complete:
- SHL - English language and computer literacy
- TransPerfect - German spoken language and written
Desired Skills:
Resourgenix
Receive a daily digest of all new jobs matching this job. Your information is safe with us and you can cancel any time.
EMAIL ME JOBS LIKE THIS
Email me jobs similar to: German-Speaking customer care agent
Receive a daily digest of all new jobs matching this job: Senior IT Auditor. Your information is safe with us and you can cancel at any time.