German Speaker Assistance Coordinator
Evolution Recruitment
- R21,000 per month
- Permanent Junior position
-
Cape Town CBD
- Posted 03 Apr 2024 by Evolution Recruitment
-
Job 2559665
About the position
Our client is an international concern providing claims assistance to European medical insurance companies from their African head office in Cape Town. The company seeks to grow their Cape Town team through the appointment of German native speakers in the role of Assistance Medical Co-ordinator.
The primary responsibilities of the Co-ordinator is to help traveler's world-wide in difficult situations and to ensure communication flow between the clients, the patients, hospitals, ambulance companies and tour operators. The main aim is to arrange the medical or travel needs for the insured policyholder.
Remuneration: R21 000 basic + benefits + 21 days annual leave
Minimum Requirements
- German native speaker with full professional fluency in English
- SA Residency / SA VISA secured
- Previous work experience within travel / insurance / medical assistance / call center highly advantageous
- FSB registered - highly beneficial
The responsibilities of the Assistance Co-ordinator includes:
- Communicate over the phone and via email with policyholders, a worldwide network of medical providers and colleagues around the world
- Co-ordinate logistic arrangements locally and internationally to assist policyholders in medical or difficult travel situations
- Work closely with medical professionals internally and externally
Desired Skills:
Desired Work Experience:
Desired Qualification Level:
Employer & Job Benefits:
- Medical Aid
- Provident Fund
Evolution Recruitment
About the agency
Who we are
As at April 1, 2010, 24-7 Recruitment Advice cc t/a Evolution Recruitment commenced operation at our offices; based within the Colosseum Building in Century City.
Why we are successful in business!
Our mission is to build and maintain sustainable relationships offering all round value-added personalised recruitment service to our entrusted partners our clients; and through honest respectful communication advise, support, and mentor our candidates throughout their career life, and above all we strive to provide first class service 24-7.
Evolution Recruitment subscribes to various advertising job portals. We make use of a very powerful online database “Maxhire” which allows us to track every form of contact between our candidates and clients; easily generates reports, links online applications to candidates and clients.
Why do we perceive ourselves as being different?
Evolution Recruitment's processes are geared at minimising counter-offers from the first contact with each candidate. We focus on listening to the needs and ideals of our candidates as well as our clients. This has served us time and time again in securing our ability to place people with potential.
How do we achieve this?
We listen to and learn about your company and its culture in order to be of assistance in the placement of quality staff.
We are aware that we currently find ourselves in a global candidate short market and the work involved to source top candidates is far more labour intensive than ever before.
Due to the way we have strategically structured our business we are gaining access to a passive talent pool; Talent not actively looking for employment nor unhappy in their current positions; Talent, however who would consider moving for the right opportunity to further their career; An exceptionally skilled talent pool we market in to top organisations for career growth and opportunity.
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