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Dananda Talent

General Manager

Dananda Talent

  • R Undisclosed
  • Permanent Intermediate position
  • Cape Town
  • Posted 12 Feb 2026 by Dananda Talent
  • Expires in 21 days
  • Job 2633060 - Ref JHB000737

About the position

Our client in Cape Town is looking for a General Manager who will play a pivotal role in driving their commitment to delivering exceptional products and services, alongside the Directors.
Key Responsibilities:
Strategic Leadership

  • Own the end-to-end performance of the business, operating with a business-owner mindset
  • Define and execute growth strategies to expand revenue and profitability
  • Identify and launch new business opportunities with the direction of the Directors
  • Drive partnerships, alliances, and new go-to-market opportunities
  • Develop and implement business strategies that drive growth, efficiency, and market competitiveness.
  • Collaborate with the Directors and Head of Departments to define long-term objectives and business transformation initiatives as well as to align priorities, resources, and execution rhythms.
  • Ensure every department operates in alignment with Company vision, values, and customer commitments.
  • Oversee and integrate major cross-functional programmes, including marketing, customer retention, procurement, system stability, and product portfolio improvement.

  • Lead cross-functional performance reviews and initiatives across departments to ensure strategic alignment, shared accountability, and timely execution of key objectives


Operational Excellence


  • Oversee daily business operations and ensure effective collaboration across departments.
  • Monitor performance metrics (KPIs) to track efficiency, profitability, and service delivery.
  • Identify and implement process improvements to enhance operational performance and customer experience.
  • Ensure compliance with company policies, industry regulations, and quality standards.
  • Oversees system ownership alignment, data integrity, and operational reporting to ensure decisions are informed by accurate insights.
  • Oversees strategic projects and change initiatives that improve scalability, automation, and customer experience


Financial Management


  • Work closely with the Finance department to manage budgets, forecasts, and cost control initiatives.
  • Analyse financial performance and identify opportunities for revenue growth and expense optimization.
  • Enable the Finance team to provide accurate and timely reporting to the Company Directors on financial and operational performance.
  • Contribute to pricing, margin management, and product viability discussion


 People and Culture

  • Lead and mentor departmental heads, fostering a culture of accountability, innovation, and excellence.
  • Foster a culture of learning and on-going development, grounded in Company values and customer-centric ethos.
  • Collaborate with HR to ensure effective talent acquisition, development, and retention strategies.
  • Champion structured development and performance frameworks to build leadership depth and workforce engagement.
  • Build and maintain a high-performance culture that supports business objectives and employee engagement.

 
Business Development & Customer Growth


  • Drive customer-focused initiatives to enhance retention, advocacy, and overall service quality
  • Collaborate with Procurement, Sales & Marketing to align growth strategies with customer insights and operational readiness.
  • Leverage data and market intelligence to identify new opportunities and ensure product-market fit.
  • Represent the company, strengthening its reputation for reliability, innovation, and customer care.

 
Qualifications & Experience:
 

  • Bachelor’s degree in business management, commerce, or a related field.
  • Minimum of 10 years' leadership experience.
  • Proven track record in managing multi-departmental operations and achieving organisational targets.
  • Excellent financial, analytical, and strategic planning skills.
  • Exceptional communication, negotiation, and interpersonal skills.

Desired Skills:

  • Leadership
  • Communication
  • Negotiation

Dananda Talent

About the agency

Who We Are Dananda Talent provides an agile talent management solution to our professionally qualified students at the Regenesys Business School, for new graduates, senior managers and the executive market. The purpose behind Dananda Talent – formed in 2007 – is to build a life-long relationship with our students as we pursue our common purpose of making our world a better place through leadership development Danada has grown into a respected, independent recruitment provider, advising international and local companies, offering exceptional insights and services across multiple markets and industries. Its success is based on understanding trends, using strong networks, and working with a database of over 190 000 alumni. Dananda Talent is a holistic human capital and strategic business partner focused on supporting our clients and candidates to achieve their professional, personal and financial aspirations. We do this by connecting the right people to the right opportunity, where together they can co create, collaborate and connect for future success. Our team of talent consultants is able to leverage their cumulative capabilities and experience to produce a unique value proposition designed to meet the needs of our Clients through customised, agile sourcing solutions, working with blue chip cli-ents and well respected global industry leaders. What we do • Senior Management and Executive Recruitment • Permanent Recruitment • Temporary Employment Services (TES) • Industry and Talent Mapping • Recruitment Process Outsourcing (RPO) • Response Handling Process Services • Contract Recruitment The Dananda approach • We adopt a customized, agile and adaptable approach to each and every recruitment assignment we undertake. Each assignment is expertly managed individually, so that we can deliver candidates who match specific requirements. • We use the best search methodologies to find the best candidates within a significantly shorter timeline. We have a large candidate database and also proactively approach passive candidates for each role, giving clients the best of both our Search and Contingent Recruitment capabilities. • We continuously build active relationships with sought-after and skilled individuals to ensure that we are able to access the best talent quickly. We keep track of these individuals as they grow and progress through their career. • We constantly build our networks, tapping into new developments and trends in the market and advise you about what’s happening in your industry. What makes us different Dananda strives to stay ahead of the market in areas where our clients have great talent needs especially in scarce skills. By operating locally, in Africa and internationally, Dananda has access to the latest trends which enables both us and our clients to stay ahead of the curve. Our team of talented Sourcing and Recruitment Specialists who adopt international world class Boolean sourcing techniques, ensures that no stone remains unturned in finding the best candidate. • We enjoy what we do • We are passionate about people development • We have fun while developing meaningful connections with people who entrust us with their future • We unlock potential into execution when our build and contribute to the success of the organisations and communities we place them in.

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