About the position
Relationship Management
Deep understanding of functional Business objectives, processes, governance, and challenges. Strong relationships with Business key stakeholders
Maintains same level of relationship within IT. Proactively shares the Business requirements/insights with IT, secures the required IT resources and brings the right people to the table to ensure value creation for both: the Business and IT
Leads regular interactions between both organizations to inform and maintain a continuing good relationship and a shared vision.
Risk Management
Maps and monitors dependencies across the various initiatives of the in-scope Product Groups and conducts proactive business impact analysis and risk assessment.
Creates mitigation plans and schedules cross product group coordination reviews to anticipate issues or resolve conflicts or problems.
Governance
Participates in the IT governance processes that enable prioritization across multiple options.
Accountable for demand management (where applicable).
Supports the business governance processes (e.g., automation that would remove business headcounts or drastically impact business ways of working).
Support/Sustain
Prioritizes issues and escalations on behalf of receivers.
Provide insight into business disruptions caused by P1/P2 and unplanned outages.
Coordinate crisis management and communication during P1/P2 situations.
Security, Compliance & Risk Management
Accountable for ensuring all applications within their product are delivered and maintained secure and compliant with internal standards and external regulations, including privacy requirements, Business Continuity Plans etc.
Leadership
Create the context: create alignment and the adoption of our IT Vision to Life (IT V2L), lead by example, promote an open culture and our values in a sustainable way, promote innovation and entrepreneurial mindset.
Drive performance: empower and enable people, give, and receive feedback, evaluate, and differentiate performance, constantly challenge the set-up organization to ensure its results and effectiveness.
Recognize achievements: give and receive recognition, reward performance.
Support a moonshot initiative (creative to bring value to the business in a controlled risk environment).
Minimum Requirements
Desired Skills:
- Function
- Market
- GMB
- Governance
- Stakeholder Management
- Security
- Compliance
Desired Qualification Level:
- Degree
