About the position
Half-day position – ideal for someone seeking work-life balance!
Our highly dynamic and forward thinking FMCG client is seeking a dynamic, energetic, and professional Front of House / Office Coordinator to join their team on a half-day basis. This role is perfect for someone with contagious enthusiasm, a “can-do” attitude, and a passion for creating a welcoming, professional, and well-run office environment.
Reporting to the Facilities Manager, the successful candidate will provide front-of-house, administrative, and facilities support, ensuring that all office and reception activities run smoothly and efficiently.
Please forward your CV to [Email Address Removed]. Valid driver's license and matric qualification are essential.
Purpose of the Role
The Front of House provides outstanding reception services and administrative support while representing the company’s values of professionalism, focus, responsibility, and passion. This position is central to maintaining a polished, efficient, and positive workplace experience for all staff and visitors.
Key Responsibilities | Front of House & Administration
- Deliver 100% compliance with the Perfect Call Process and ensure all calls are directed timeously and professionally.
- Welcome all visitors with warmth, professionalism, and energy; maintain an immaculate reception area at all times.
- Manage courier services, mail distribution, and office supplies (stationery, kitchen stock, Monday lunches, bar stock).
- Maintain staff contact lists, birthday calendars, and internal communication of celebrations.
- Support HR with onboarding – e-signatures, business cards, induction assistance, and building access cards.
- Manage parking allocations, building security passes, and relationships with service providers.
- Coordinate internal staff functions, company events, and conferences.
- Assist Operations and Brand Teams with general administration and consumer queries.
- Ensure invoices, expenses, and filing are processed accurately and on time.
- Update and maintain the FOH Handbook and all reception procedures.
Facilities Management
- Manage cleaning staff and ensure office hygiene and presentation standards are consistently met.
- Oversee monthly fumigation and compliance with office policies and protocols.
- Source quotes and manage supplier relationships for office consumables and maintenance.
- Coordinate office branding, stock orders (including bar/alcohol supplies), and security systems (ADT).
- Track service provider performance and ensure invoices are processed and paid promptly.
Health, Safety & Environment (HSE)
- Ensure compliance with all Health & Safety standards and regulations across the office.
- Oversee monthly inspections, preventative maintenance plans, and environmental reports.
- Keep HSE policies current and ensure they are presented during onboarding sessions.
Travel Coordination
- Provide assistance with the internal Travel Portal – setting up new profiles, resolving user issues, and maintaining the staff travel matrix.
- Update users, ensure staff are linked to correct business units, and manage onboarding/offboarding within the portal.
Skills & Attributes
- Strong communication, interpersonal and organizational skills.
- Excellent attention to detail, time management, and multitasking ability.
- Proficiency in MS Office (Excel, Outlook, Word).
- Energetic, service-oriented, and proactive in problem-solving.
- Creative mindset with a focus on continuous improvement.
Qualifications & Experience
- Matric / Grade 12 (essential).
- Valid Code 08 Driver’s License (essential).
- Minimum of 2 years’ experience in front-of-house, office coordination or administration, including supplier and staff management.
- A tertiary qualification in Business Administration or Office Management will be advantageous.
Desired Skills:
- Administration
- Event Coordination
- Front of House Management
- Office Administration
- Office Management
- Reception
