Front of House Manager/Receptionist

About the position

Our client is looking for a Front of House Manager / Accommodation Manager to join their team in Yzerfontein. The ideal candidate will be highly organised and customer-oriented, with strong leadership and problem-solving skills. This is an exciting opportunity to work in a dynamic hospitality environment, ensuring guests enjoy a memorable experience from check-in to check-out.

Responsibilities:

• Oversee front desk operations to ensure efficient service and guest satisfaction
  
  
• Handle guest reservations, check-ins, and check-outs promptly and accurately
  
  
• Supervise the cleanliness and upkeep of guest rooms, common areas, and facilities
  
  
• Maintain and enforce front office policies and procedures
  
  
• Respond to guest inquiries, complaints, and requests professionally and efficiently
  
  
• Keep accurate records of guest information and financial transactions
  
  
• Prepare daily reports and analyse data for improvements
  
  
• Manage inventory of office and guest supplies
  
  
• Ensure front desk area remains clean, organised, and presentable
  
  
• Train and motivate housekeeping staff to maintain service excellence
  
  

Requirements:

• Excellent verbal and written communication skills
  
  
• Strong interpersonal, leadership, and problem-solving abilities
  
  
• Ability to multitask and prioritise in a fast-paced environment
  
  
• Proficiency in Microsoft Office
  
  
• Experience with NightsBridge Property Management System is an advantage
  
  
• Positive attitude with a strong work ethic and adaptability
  
  
• High attention to detail and ability to handle confidential information
  
  
• Willingness to work weekends, holidays, and flexible hours
  
  

Benefits:

• Salary: negotiable.

Contact Hire Resolve for your next career-changing move.

Apply for this role today, contact Abigail King at Hire Resolve or on LinkedIn.

You can also visit the Hire Resolve website: [URL Removed] or email us your CV:  [Email Address Removed].com

 

We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.

Desired Skills:

• Front of House Manager/Receptionist
• Front of House Manager/Receptionist
• Front of House Manager/Receptionist