Front of House Manager

About the position

Front of House Manager
JOB DESCRIPTION 

• Develop Strategy, policies and procedures for front of house.
• Ensure that the shows are well coordinated in accordance with their uniqueness and presentation.
• Manage and present the company patrons in a good and acceptable state and offer patrons a unique experience that will bring them back.
• Always maintain the company standards and value to ensure that the company is well managed and presentable for audiences.
• Collaborate with other departments to ensure effective running of the shows and manage the dependencies.
• Control access right of all patrons are well catered for.
• Manage and coordinate the hospitality riders for all relevant stakeholders.
• Effective running of all functions associated with all venues and foyers.
• Maintain effective internal and external communication.
• Facilitate meetings with potential clients and other relevant stakeholders.
• Manage all departmental finances, including revenue generated from sales.
• Facilitate during the event planning and management processes to ensure the effective running of the shows.
• contractors and sub-contractors.
• Compilation of statistics report for senior management.
• Staff Development and performance management including coordinating appraisal.
• Manage inventory.
• Manage staff scheduling.
• Manage Bar and run special.
• Overseeing all units under front of house and running company and foyers.
• Manage the front and back of the restaurant effectively and benchmark with the modern
• restaurant operation.
• Plan for weekly activities, assign responsibilities to staff, performance plan, manage performances and provide strategy to achieve revenue target.
• Monitor deliverables through weekly and conduct reviews through monthly reporting and assess performance on quarterly basis.

JOB REQUIREMENTS

PREFERRED MINIMUM EDUCATION AND EXPERIENCE:

• BCom Degree in business Management or equivalent
• 3 Years management experience

 
KNOWLEDGE, SKILLS AND CRITICAL COMPETENCIES:

• Management of budgets, facilities, stock and human resources.
• Leadership skills

Desired Skills:

• Leadership skills
• Management of budgets
• Computer Literacy