Front Desk Receptionist at Tax Consulting South Africa

About the position

Vacancy: Front Desk Receptionist
Location: Bryanston

We are seeking a well-spoken and finely mannered Front Desk Administrator to attend to and ensure the smooth operation of the front desk. The ideal candidate will have a professional and friendly demeanour, excellent communication skills, and the ability to manage multiple tasks efficiently.

Requirements:

• Matric certificate.
• Valid Driver's license.
• Proven experience in a front desk or customer service role is a plus.
• Strong communication skills, both verbal and written.
• Excellent organizational and multitasking abilities.
• Proficient in using office software, including MS Office knowledge (Excel, Word and Outlook).
• Friendly, professional, and welcoming demeanor.
• Ability to remain composed under pressure and handle challenging situations with diplomacy.
• Strong attention to detail and problem-solving skills.
• Hard worker, willing to go the extra mile.
• Eager to learn.

Duties and responsibilities:

• Monitor and manage access to the premises, ensuring security protocols are followed.
• Greet clients and welcome visitors, guests, and clients warmly and professionally.
• Handle incoming phone calls, direct calls to appropriate personnel, and take messages.
• Handle incoming and outgoing mail, packages, and deliveries.
• Schedule appointments, meetings, and conference room reservations.
• Maintain and update service provider and maintenance records.
• Assist with data entry and document preparation.
• Perform ad-hoc administration duties in support of the general office staff.

Desired Skills:

• Front desk
• Reception Management