Franchise Manager at Famous Brands

About the position

To manage, develop and grow Franchise Partners and contribute towards the brand becoming the brand of choice for both potential investors and consumers

Main Outputs and Responsibilities for This Position

• Assist with the development and implementation of Franchisee specific business plans and budgets
• Interpret monthly management accounts, benchmark and suggest corrective actions where necessary
• Protect brand integrity via implementation and measurement of Standards of Operations
• ProgrammesIdentify and communicate formal training needs to the training department for training intervention
• Monitor and feedback information about competitor activity within the region
• Identify in-store training needs and implement on the job training interventions and coaching
• Assist franchisees in selecting and formulating locality marketing strategies in order to increase brand awareness and grow their business turnovers
• Ensure implementation of national marketing campaigns
• Enforce correct use of all supporting elements i.e. point of sale, premiums etc
• Act as brand custodian and ensure brand integrity is protected at all times via adherence to all requirements across key functions namely, Operations, Development, HR and Marketing

Education and Experience

• Completed Matric / Grade 12
• Added advantage: Qualification in food service
• Minimum 5 years franchising experience in similar role

Knowledge and Skills

• Strong Communication, Organisational, Operational and People Skills
• Highly presentable.
• Developed analytical and problem-solving abilities
• Strong interpersonal skills
• Energetic self-starter
• A hands-on approach to problem solving
• Fanatical attention to detail
• Strong customer service orientation
• Willing to travel
• Good knowledge of food service industry, preferably QSR categories
• Financial and computer literacy
• Valid driver's license
• Disciplined and able to perform repetitive administrative tasks with unwavering attention to detail
• Excellent computer skills, with advanced excel skills
• Ability to maintain an electronic filing system
• Excellent interpersonal skills.
• Ability to communicate well.
• Excellent writing and speaking skills.
• Strong organizational and time management skills.
• Maintain confidentiality.
• Ability to work well in a high-pressure environment
• Ability to meet deadlines.

Desired Skills:

• Driving Results
• Delivering Results
• communication skills.
• Computer Skils
• People Skills
• Sales Operations

Desired Qualification Level:

• Diploma